Jillian Hennig
Charleston,SC
Summary
Dynamic and service-oriented professional with experience as a Hostess at Texas Roadhouse, excelling in guest greeting and reservation management. Proven ability to enhance dining experiences through effective communication and teamwork, while maintaining cleanliness and organization in a fast-paced environment. Committed to building positive relationships and ensuring guest satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Texas Roadhouse Restaurant
Chesapeake, VA
09.2022 - 04.2024
My first job was a Hostess at a pizza restaurant in Chesapeake Va. Then I moved to Texas Roadhouse in Chesapeake va. I greeted guest, walked guest to their tables, served guest their silverware and plates. I answered questions that any guest may have had. I helped waiters and waitresses when needed. I answered phone call and helped guest with making reservations and answering questions. I also helped look for open and clean tables to let the host stand know there is an open table. Also I helped clean tables and cleaned whatever they asked me to.
Education
High School Diploma - Dance
College of Charleston
Charleston, South Carolina, SCSkills
Guest greeting
Table assignment
Reservation management
Menu knowledge
Clean table maintenance
Silverware arrangement
Support for waitstaff
Phone etiquette
Open table identification
Dining area organization
Multitasking capabilities
Team collaboration
Positive guest interactions
Service-oriented mindset
Adaptability in fast-paced environments
Customer service
Greeting guests
Active learning
Cleanliness and hygiene
Handling complaints
Relationship building
Personal presentation
Table bussing
Timeline
Restaurant Hostess
Texas Roadhouse Restaurant
09.2022 - 04.2024
High School Diploma - Dance
College of Charleston