Jada Martinez
Queens
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Lost In Paradise. Expert in reservation management and guest communication, enhancing customer satisfaction through efficient table allocation and a welcoming atmosphere. Proven ability to collaborate with team members while maintaining a clean and inviting environment for all guests.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Lost In Paradise
07.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table allocation for efficiency.
- Communicated wait times clearly to guests, enhancing customer experience.
- Assisted in maintaining cleanliness of dining area and entrance.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Backed up servers by checking on tables and retrieving items for guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
High School Diploma -
Bushwick Community High School
Brooklyn, NYSkills
- Guest greeting
- Table allocation
- Reservation management
- Customer communication
- Guest count accuracy
- Team collaboration
- Strong multitasking
- Active learning
- Friendly demeanor
Languages
English
Native or Bilingual
Timeline
Restaurant Hostess
Lost In Paradise
07.2025 - Current
High School Diploma -
Bushwick Community High School