Edwar Romero
LaGrange,GA
Summary
Dynamic Field Service Engineer with a proven track record at Consolidated Storage and Retrieval Systems, excelling in troubleshooting and repair. Recognized for enhancing operational efficiency through preventative maintenance and fostering teamwork. Adept at mentoring staff and implementing safety protocols, ensuring high-quality service delivery and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Field Service Engineer
Consolidated Storage and Retrieval Systems
Port Jefferson Station, NY
10.2012 - 02.2026
- Diagnosed and resolved equipment malfunctions to ensure operational efficiency.
- Executed routine maintenance on automated storage systems to enhance operational reliability.
- Facilitated collaboration among cross-functional teams to optimize service delivery processes.
- Mentored junior technicians in troubleshooting techniques and safety protocols.
- Established preventative maintenance schedules to enhance operational efficiency.
- Evaluated system performance data to pinpoint opportunities for enhancement and optimization.
Owner
Eddy’s Remodeling/Rubbish Removal
Wyandanch, NY
04.2002 - 09.2023
- Managed remodeling projects from inception to completion, ensuring client satisfaction and timely delivery.
- Oversaw rubbish removal operations, optimizing routes for efficiency and reducing operational costs.
- Trained and mentored new staff on safety protocols and best practices in renovation and waste management.
- Developed relationships with suppliers to secure high-quality materials at competitive prices.
- Implemented quality control measures, enhancing service reliability and customer trust.
- Streamlined project workflows, improving turnaround times and resource allocation effectiveness.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
High School Diploma -
Ebenezer
Comayagua, Comayagua 09.1987
Skills
Remote support
On-site support
Troubleshooting and repair
Equipment installation
Service documentation
Field operations management
Customer service management
Project management
Mechanical troubleshooting
Equipment installation and repair
Preventive Maintenance
Technical support
Customer service
Safety planning
Safety meetings
Repairing devices
Mechanical engineering
Equipment testing
Documentation
Instrumentation maintenance
Safety and compliance
Worksite supervision
Maintenance and repair
Hands-on diagnostics
Following safety practices
Equipment troubleshooting
Diagnostics and troubleshooting
System repairs
Tool installation and alignment
Component repairs
Worksite preparation
Fleet maintenance
Heavy equipment repair
Building maintenance
Teamwork
Teamwork and collaboration
Routine maintenance
Problem-solving
Time management
Construction
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Work order completion
Organizational skills
Active listening
Decision-making
Machinery operation
Languages
Spanish
Native or Bilingual
Italian
Professional Working
English
Full Professional
Timeline
Field Service Engineer
Consolidated Storage and Retrieval Systems
10.2012 - 02.2026
Owner
Eddy’s Remodeling/Rubbish Removal
04.2002 - 09.2023
High School Diploma -
Ebenezer