Bonnie Alahverdian
Orlando,FL
Summary
Results-driven supervisor with strengths in visual merchandising, stockroom organization, and merchandise replenishment. Brings strong leadership, POS knowledge, and store auditing experience. Consistently supports positive customer experiences and efficient retail operations.
Overview
54
54
years of professional experience
Work History
Supervisor
Travel Traders LLC/ Event Networks
Orlando, Florida
09.2012 - Current
- Supervised Travel Traders LLC and Event Networks retail staff during daily store operations.
- Trained associates on customer service, sales floor standards, and company procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Enforced safety, cleanliness, and appearance standards across Event Networks retail spaces.
- Reviewed opening and closing tasks for Travel Traders concession and gift shop sites.
- Coordinated merchandise replenishment, stockroom organization, and product displays for travelers.
- Complied with company policies, objectives and communication goals.
Assistant Store Manager
Kmart
Warwick, Rhode Island
07.1984 - 07.2012
- Maintained sales floor standards, merchandising, and product presentation to enhance customer engagement across departments.
- Monitored inventory levels and coordinated timely stock replenishment with Kmart supply teams to ensure product availability.
- Arranged staff schedules and balanced coverage for customer service needs.
- Trained team members on register procedures, store policies, and service expectations.
- Addressed customer concerns promptly to uphold positive shopping experiences and foster customer loyalty.
Floor Supervisor
Kmart
Warwick, RI
10.1972 - 07.1984
- Oversaw daily operations to ensure smooth workflow and compliance with company policies.
- Supervised Kmart sales floor teams during daily store trading to enhance customer experience.
- Mentored new employees on procedures and cultivated positive workplace culture.
Education
High School Diploma -
Chariho
Wood River Junction, RI06-1970
Skills
- Retail operations
- Inventory control
- Merchandise replenishment
- Stockroom organization
- Visual merchandising
- POS systems
- Store auditing
- Customer service
- Coaching and mentoring
- Processes and procedures
- Goal-oriented mindset
Timeline
Supervisor
Travel Traders LLC/ Event Networks
09.2012 - Current
Assistant Store Manager
Kmart
07.1984 - 07.2012
Floor Supervisor
Kmart
10.1972 - 07.1984
High School Diploma -
Chariho