Ethan Hellman
Allendale
Summary
Results-driven supervisor with significant experience in retail operations and team leadership. Proven track record in staff training and inventory management, leading to enhanced sales performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Supervisor
B&R Sports
Shelby Township
10.2023 - Current
- Supervised daily operations in a fast-paced retail sports environment.
- Trained new staff on customer service and sales techniques.
- Coordinated inventory management processes to ensure stock availability.
- Resolved customer inquiries and complaints effectively and promptly.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated individual and team business performance and identified opportunities for improvement.
Golf Caddie
Oakland Hills Country Club
Bloomfield Hills
05.2020 - Current
- Assisted golfers with club selection and course navigation.
- Maintained the cleanliness and organization of golf bags and equipment.
- Communicated course conditions and hazards to golfers effectively.
- Observed pace of play, ensuring timely progression on the course.
- Responded quickly to any emergency situations which may arise on the course.
- Carried multiple sets of clubs over long distances while walking 18 holes with a single player.
- Communicated with clubhouse staff regarding special requests or needs of players throughout the round.
- Measured yardages for golfers to ensure precise shot planning.
Education
High School Diploma -
Cranbrook Highschool
Bloomfield Hills, MI06-2022
Some College (No Degree) - Marketing
Grand Valley State University
Allendale, MISkills
- Customer service
- Inventory management
- Team supervision
- Employee training
- Sales strategy
- Retail operations
- Attention to detail
- Goal oriented
- Professional and courteous
- Adaptability
- Leadership
- Communication
Timeline
Supervisor
B&R Sports
10.2023 - Current
Golf Caddie
Oakland Hills Country Club
05.2020 - Current
High School Diploma -
Cranbrook Highschool
Some College (No Degree) - Marketing
Grand Valley State University