Edward Aldridge
Denver,CO
Summary
I am currently a Junior at the University of Colorado Denver and my major is Business Management. I am interested in learning more about the ins and outs of managing a business, particularly sales and marketing.
Overview
4
4
years of professional experience
Work History
Front Desk Agent/Shift Leader
The Magnolia Hotel
Denver, CO
08.2022 - Current
- Staying current on promotions, discounts, packages, and offers available at the hotel.
- Collaborating with colleagues to ensure smooth operations of front desk area.
- Processed payments accurately and efficiently.
- Providing exceptional customer service and maintained a positive attitude throughout the shift.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Restaurant Busser
Rice Bistro and Sushi
Greenwood Village, CO
03.2020 - 08.2022
- Performed opening duties including setting up side stations for service staff.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
Crew Member Trainer
Raising Cane's Restaurants
Denver, CO
06.2020 - 07.2021
- Provided training to new crew members on proper customer service techniques and store policies.
- Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
- Working as a team through communication and positive attitudes
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05.2020
Some College (No Degree) - Hospitality Management
Colorado Mesa University
Grand Junction, COSome College (No Degree) - Business Management
University of Colorado Denver
Aurora, CO05-2025
Skills
- Guest Relations
- Team Building
- Hospitality Services
- Training and Mentoring
- Problem-Solving Skills
- Time Management
- Effective Planning
- Customer Service
Timeline
Front Desk Agent/Shift Leader
The Magnolia Hotel
08.2022 - Current
Crew Member Trainer
Raising Cane's Restaurants
06.2020 - 07.2021
Restaurant Busser
Rice Bistro and Sushi
03.2020 - 08.2022
High School Diploma -
Thomas Jefferson High School
Some College (No Degree) - Hospitality Management
Colorado Mesa University
Some College (No Degree) - Business Management
University of Colorado Denver
Similar Profiles
Demyia McGinnisDemyia McGinnis
Accounting Assistant at The Magnolia HotelAccounting Assistant at The Magnolia Hotel
Dan CarsonDan Carson
Maintenance Technician at Magnolia HotelMaintenance Technician at Magnolia Hotel
Kory ParishKory Parish
Guest Service Agent/Front Desk at MAGNOLIA HOTEL-Denver, COGuest Service Agent/Front Desk at MAGNOLIA HOTEL-Denver, CO
Adam TurleyAdam Turley
Assistant Warehouse Manager at Design Logistics GroupAssistant Warehouse Manager at Design Logistics Group
Adam CheneyAdam Cheney
Desktop Support Specialist at Southwest AirlinesDesktop Support Specialist at Southwest Airlines