Edward Allen III
Lakeland,USA
Summary
Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in project management and client relations, with reliable and flexible approach to dynamic work environments.
Overview
9
9
years of professional experience
Work History
Independent Contractor
Insurance Agent
Remote
11.2019 - Current
- Provided strategic guidance to clients navigating Medicare plan selection, ensuring informed, compliant, and cost-effective coverage decisions
- Delivered personalized consultations aligned with clients’ healthcare needs, financial goals, and long-term planning considerations
- Maintained strict compliance with regulatory standards while explaining complex policy details in clear, client-friendly language
- Built long-term client relationships through trust, discretion, and high-touch service
- Managed enrollment timelines, documentation, and follow-ups to ensure seamless client onboarding
- Enrolled 170 clients into Medicare policies during the Annual Enrollment Period for 2023
Sales Contact Center Supervisor
TruGreen
Tampa, Florida
05.2017 - 05.2023
- 2022-2023: Lead a team of 20+ agents throughout the entire year which generated more than 100 million dollars in annual sales revenue. Motivated and lead this a team to achieve best performance, ensured associates managed calls per established guidelines and procedures.
- 2021 - Training Producer to aid trainers with easing virtual and classroom interactive learning, to develop the knowledge, skills, and abilities of new hires. Maintained classroom organization, control, and productivity to ensure a positive environment conducive to learning.
- Ensured continuous engagement within the classroom by activities, break-out sessions, Q&A sessions, and tools within Zoom and Microsoft Teams platforms. Supplied constructive feedback to the new hires which outlined opportunities and areas of concentration.
- 2020 – Generated over $700,000 in cash collected revenue with only 4 months of production.
- 2018 and 2019 – Personal Million Dollar Producer as an agent.
- 2017 - Sold over $90,000 in outbound revenue through cold calling.
- Monitored and reviewed progress and accuracy of work, directs efforts towards achieving agreed performance metrics, and helped with technical guidance on complex issues.
- Maintained performance records of assigned associates. May conduct performance appraisals, and supplied regular feedback, development, and coaching to associates on performance goals. Facilitated and kept a positive work environment.
Education
High School Diploma - Criminal Justice
Keiser University
High School Diploma -
Bradwell Institute High School
Hinesville, Georgia05-2009
Skills
- Value-Based Selling – selling outcomes, not just features
- Receptive to coaching; consistently applied feedback to improve close rates
- Consultative Selling – uncovering real needs before any pitching
- Objection Handling – calmly navigating concerns and closing gaps
Timeline
Independent Contractor
Insurance Agent
11.2019 - Current
Sales Contact Center Supervisor
TruGreen
05.2017 - 05.2023
High School Diploma - Criminal Justice
Keiser University
High School Diploma -
Bradwell Institute High School