Ed Avalos
Tupelo,MS
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR and Training and Development initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee relations and building positive customer relations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Training and Development Specialist
Stanley Black & Decker
Tupelo, MS
08.2023 - Current
- Identified and addressed training needs by collaborating with management and requesting more resources if necessary.
- Maintained records of all completed trainings and certifications achieved by participants.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Supported onboarding of new employees by hosting orientation sessions.
- Researched best practices in human resources management to identify areas of improvement within the organization.
- Liaised with management to distribute training and promotional opportunity resources to employees.
Human Resources Generalist
IQor
Tupelo , Mississippi
10.2021 - Current
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Manager - Training and Development
IQor
Tupelo, MS
10.2016 - 10.2021
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Developed surveys to identify training needs based on projected production processes and changes.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Quality Assurance Manager
IQor
Tupelo Ms, Meridian MS, Crestview FL, Multiple
10.2015 - 10.2016
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Implemented new quality assurance and customer service standards.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Operations Supervisor
Asurion
Tupelo, MS
08.2013 - 10.2015
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Skills
- Performance Management
- Coaching and mentoring
- HR management
- File and records management
- Organizational Development
- FMLA comprehension
- Benefits and compensation
- Knowledgeable in all HR Systems
- Trained in FMLA/ADA/EEO/WC
- Career Development
- Training Delivery
- Organizational Development
- Learning Management Systems
- Presentation
- Leadership Training
- Human Resources
- Customer Needs Assessment
- Feedback Analysis
- Performance Analysis
Certification
- Navigating The Mid Year Review Process
- Human Resources- Compensation Information
- Activating DEI Culture Shifts
- Adopting New Leadership Mindsets
- HR Guide- Leave of Absence
- Talent Pipeline- Prehire Validation
- Agile Methodologies Bootcamp
- Agility Project Management
- SHRM PHR CP Prep Courses
References
References available upon request.
Timeline
Training and Development Specialist
Stanley Black & Decker
08.2023 - Current
Human Resources Generalist
IQor
10.2021 - Current
Manager - Training and Development
IQor
10.2016 - 10.2021
Quality Assurance Manager
IQor
10.2015 - 10.2016
Operations Supervisor
Asurion
08.2013 - 10.2015
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