Edward Bellamy
customer service
Jonesboro,GA
Summary
Skilled manager, successful at cultivating strong teams. Highly effective at helping employees provide first-rate service to customers, and understand all positions. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
12
12
years of professional experience
Work History
Store Manager of Operations
The Parts House
Chamblee , Ga.
10.2024 - Current
- Developed and maintained store policies, procedures and operations manual.
- Recruited, trained, coached and mentored staff members in customer service skills.
- Managed inventory levels and ensured accurate ordering of merchandise.
- Analyzed sales figures to identify trends and opportunities for improvement.
Receiving and Accounts Payables
Kimpton Hotels & Restaurants
Atlanta, GA
08.2022 - 02.2023
- Responsible for all functions surrounding the receiving of all merchandise for the hotel and restaurant
- Receiving, inspection, verification, of all deliveries and donations entering and leaving the store
- Reconcile credits and compare packing slips versus Purchase Orders with all.
Grocery Team Trainer
Whole Foods Market Inc
Chamblee , GA
05.2022 - 02.2023
- Responsible for all functions surrounding the training of all Grocery Team members and merchandise training for the Grocery Department
- Develop practical training programs to impart knowledge and improve individual skill sets
- Develop strategies for increasing customer satisfaction and sale growth.
- Tracked attendance records for all team trainings and reported results to supervisors.
Receiving Manager
The Fresh Market
Dunwoody, GA
01.2014 - 03.2022
- Confirm all deliveries are executed in a timely manner and complete all proper paper work in a timely manner
- Keep track of all sales of each department daily, monthly and yearly
- Perform daily, weekly and monthly inventory levels for accuracy purposes.
Education
Bachelor of Science - Management
University of Phoenix- Hybrid
01.2012
Associate of Arts - Criminal Justice
Everett Institute
01.2008
Skills
- Invoice Processing
- Training and mentoring
- Safety Monitoring
- Employee On-Boarding Training
- Store maintenance
- Employee Management
Timeline
Store Manager of Operations
The Parts House
10.2024 - Current
Receiving and Accounts Payables
Kimpton Hotels & Restaurants
08.2022 - 02.2023
Grocery Team Trainer
Whole Foods Market Inc
05.2022 - 02.2023
Receiving Manager
The Fresh Market
01.2014 - 03.2022
Bachelor of Science - Management
University of Phoenix- Hybrid
Associate of Arts - Criminal Justice
Everett Institute
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