Edward Birch
Latham,NY
Summary
An effective communicator, able to preserve cultural sensitivity, build rapport with members of diverse groups and establish team cohesiveness.
Overview
21
21
years of professional experience
Work History
Youth Service Specialist/Training Coordinator
New York State Office of Children and family services
Claverack, NY
05.2001 - Current
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Coordinated transitional services for youth of diverse backgrounds.
- Guided youths through admission and orientation tasks to speed up enrollment processes.
- Oversee day-to-day activities of residents in a secure facility.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Planned and conducted staff trainings.
- Processed new intakes entering the facility and assisted with developing a plan based on the individual's needs and finding the proper area for placement.
- Responsible for assisting new hires with LATS entries, health insurance benefits, computer-based trainings as well as developing a plan for all mandated and non-mandated trainings required by NYS OCFS.
Education
High School Diploma -
Cohoes High School
Cohoes, NY06.1993
Skills
- Strong interpersonal skills
- Crisis and emergency communications
- Knowledgeable of polices and procedures created by State of New York
- Complex Problem-Solving
- Safety Protocols
- Incident Documentation
- Critical Thinking
- Instructional Strategies
- Document Coordination
- Staff Coaching
- Conflict Management
- Individual Trainings
- Classroom Observation
- Crisis Resolution
- Program Operations
- Admissions Processes
Timeline
Youth Service Specialist/Training Coordinator
New York State Office of Children and family services
05.2001 - Current
High School Diploma -
Cohoes High School
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