Edward Bittner
Saginaw
Summary
Detail-oriented Service Technician with over 30 years experience in the HVAC industry. Proficient in reading wiring schematics and collaborating with teams to enhance system efficiency. Committed to providing outstanding customer service and implementing preventive maintenance strategies. Took the initiative to learn new technologies as the industry changed.
Overview
22
22
years of professional experience
Work History
Service Technitian
William E Walter
Flint, MI
04.2014 - Current
- Troubleshooting in advanced industrial and commercial HVAC systems, small to large.
- Installed and started up new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Executed preventive maintenance tasks to enhance system efficiency and reliability.
- Collaborated with team members to troubleshoot complex equipment failures.
- Trained junior technicians on safety protocols and service procedures.
- Explained diagnostic findings to customers and outlined repair or service options.
- Coordinated emergency repair services, enhancing customer satisfaction rates.
Service Technitian
Answer Heating & Cooling
Freeland, MI
03.2004 - 04.2014
- Diagnosed and repaired mechanical issues in residential HVAC systems.
- Executed preventive maintenance tasks to enhance system efficiency and reliability.
- Streamlined workflow processes to reduce service response times significantly.
- Implemented quality control measures to ensure compliance with industry standards.
Education
HVAC Technologies
Universal Technical Institute
Phoenix, AZ10-1998
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Very proficient in reading wiring schematics and applying that to troubleshooting
Timeline
Service Technitian
William E Walter
04.2014 - Current
Service Technitian
Answer Heating & Cooling
03.2004 - 04.2014
HVAC Technologies
Universal Technical Institute