Proven operations manager with a focus on cost efficiency and client relationship management. Expertise in staff training and workflow optimization drives significant improvements in business performance.
Overview
2027
2027
years of professional experience
Work History
Owner/Operator
Bollich Enterprises
Scott, LA
09.2021 - Current
Managed daily operations, ensuring optimal workflow and resource allocation.
Developed and maintained strong client relationships, driving customer satisfaction.
Implemented cost-saving measures, enhancing overall business efficiency.
Trained and mentored staff on best practices and operational procedures.
Operations Manager
JaniKing Gulf Coast Region
Lafayette, LA
11.2015 - 09.2021
Oversaw daily operations to ensure efficient service delivery across multiple locations.
Developed and implemented process improvements to enhance productivity and client satisfaction.
Managed workforce scheduling, optimizing labor allocation in response to service demands.
Trained and mentored staff on operational best practices and safety protocols.
Territory Merchandiser
Schwan's Company
Lafayette, LA
2014 - 2015
Developed merchandising strategies to optimize product placement and increase visibility.
Collaborated with sales teams to ensure alignment on promotional activities and inventory management.
Implemented visual merchandising standards that improved store layout consistency across all locations.