Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Edward Campbell

DENVER,CO

Summary

Dynamic server with a proven track record at Gaylord Rockies, excelling in customer service and team collaboration. Recognized for exceptional menu knowledge and quality control, effectively managing high-volume service while ensuring guest satisfaction. Skilled in POS operation and suggestive selling, consistently enhancing the dining experience for all guests.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Guest Service Expert

Mountain Pass Sports Bar
Aurora, CO
06.2019 - Current
  • Provided exceptional service to a high volume of daily guests.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stay informed about new menu items, daily specials, and hotel events.
  • Communicated effectively with kitchen staff regarding guests' allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Guest Service Expert

Biggio's Sports Bar
Houston, TX
08.2017 - 04.2019
  • Served food and beverages to guests and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Some College (No Degree) - Engineering

University of Houston
Houston, TX

Some College (No Degree) - Pre-University Engineering

The University of Texas At San Antonio
San Antonio, TX

Some College (No Degree) - Undeclared

Blinn College
Brenham, TX

High School Diploma -

The Woodlands High School
The Woodlands, TX
06-2014

Skills

  • Customer service
  • Menu knowledge
  • Quality control
  • Suggestive selling
  • Micros Simphony operation
  • Team collaboration

Certification

  • Colorado TIPS certified

References

References available upon request.

Timeline

Guest Service Expert

Mountain Pass Sports Bar
06.2019 - Current

Guest Service Expert

Biggio's Sports Bar
08.2017 - 04.2019

Some College (No Degree) - Engineering

University of Houston

Some College (No Degree) - Pre-University Engineering

The University of Texas At San Antonio

Some College (No Degree) - Undeclared

Blinn College

High School Diploma -

The Woodlands High School

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