Edward Chargualaf
Woodland,WA
Summary
Dynamic owner/operator with a proven track record at Smiley RV Repair & Remodel, excelling in operations management and strategic planning. Enhanced customer satisfaction through effective communication and optimized workflows. Skilled in sales negotiation and electrical systems, fostering a collaborative environment while mentoring technicians to achieve high-quality service outcomes.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Smiley Rv Repair & Remodel
11.2023 - Current
- Managed daily operations, ensuring timely and quality service for RV repairs and remodels.
- Trained and mentored new technicians on repair techniques and customer service standards.
- Developed efficient workflows to enhance productivity in repair and remodeling processes.
- Oversaw inventory management, optimizing supply orders based on project needs.
- Communicated with customers to assess needs, provide estimates, and ensure satisfaction.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
Electrical Apprentice
GW Electric
09.2019 - 01.2022
- Assisted in installation and maintenance of electrical systems in residential and commercial settings.
- Conducted troubleshooting and repairs on electrical equipment, ensuring compliance with safety standards.
- Collaborated with senior electricians to interpret blueprints and technical diagrams for accurate installations.
- Utilized hand tools and power tools efficiently, enhancing workflow during project execution.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
Education
No Degree - HVAC/R
Charter College
Vancouver, WA06-2016
Skills
- Operations management
- Business planning
- Sales negotiation
- Strategic planning
Timeline
Owner/Operator
Smiley Rv Repair & Remodel
11.2023 - Current
Electrical Apprentice
GW Electric
09.2019 - 01.2022
No Degree - HVAC/R
Charter College