Edward Clark
Dallas,TX
Summary
Experienced with managing customer service interactions and benefits inquiries, ensuring client satisfaction. Utilizes problem-solving abilities and thorough knowledge of benefits policies to address concerns effectively. Strong understanding of customer service principles, with focus on clear communication and client support.
Offering positive attitude and ability to quickly learn new systems and procedures. Brings understanding of financial transactions and customer service, and can efficiently handle payments and provide clear information. Ready to use and develop cash handling and customer service skills.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
KBOL Radio
- Assisted with production of sports-talk program that followed the University of Colorado football broadcasts, starting my senior year of high school and continuing through my four years at Colorado State University. Included producing the show and also co-hosting on-air.
Production Assistant
ABC Sports
- Worked with ABC Sports throughout college, during summers as a Production Assistant for their PGA Golf coverage (U.S. Open, PGA Championship, British Open, U.S. Amateur). Worked in various production capacities domestically and internationally. Also worked with ABC for their coverage of the 1984 Olympics (Los Angeles).
Production Runner
CBS Sports
- Worked as a production “runner” during national telecasts of Denver Broncos NFL games
Stringer
Mutual Radio Network
- Worked as a “stringer” for coverage of PGA golf and NFL football, supplying in-game on-air updates for national broadcasts
Graphics Coordinator
KUSA TV (ABC)
- Created a new position with this TV station, as a Graphics Coordinator during their coverage of professional football. This was during my senior year at CSU.
Sports Director
KBZZ/KBLJ Radio
- Full-time job after graduation from CSU. Sports Director, including daily sportscasts and play-by-play (high school) of football, basketball and baseball.
Sports Director
KBOL Radio
- Returned to Boulder in a full-time capacity, as Sports Director. Did play-by-play broadcasts for local high school and also at CU/Boulder. Responsible for writing and delivering daily sportscasts, and also produced and recorded pre-game show for CU Football broadcasts.
Dairy Clerk
Kroger
07.2025 - Current
- Assisted customers with selecting dairy products, ensuring high levels of satisfaction and product knowledge.
- Maintained cleanliness and organization of dairy display area to enhance product visibility and accessibility.
- Monitored inventory levels, restocked items promptly to minimize shortages and maintain operational efficiency.
- Implemented best practices for handling perishable goods to reduce waste and improve shelf life.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Checked and logged temperatures in cases and coolers to maintain proper settings.
Driver
Hudson News Group
09.2024 - Current
- Operated vehicles safely to transport goods efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle compliance with safety standards.
- Managed delivery schedules, optimizing routes for timely arrivals and customer satisfaction.
- Maintained accurate logs of mileage, fuel consumption, and delivery records for accountability.
- Assisted in training new drivers on company policies and safe driving practices.
- Adhered to local traffic laws and regulations, maintaining a clean driving record consistently.
Sales Associate
Hudson News Group
08.2023 - 09.2024
- Monitored inventory levels, restocked shelves, and organized product displays for optimal presentation.
- Developed rapport with regular customers, fostering loyalty and repeat business opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Hudson News Group
08.2019 - 07.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to achieve sales goals and improve store performance.
Education
Bachelor of Arts - Journalism
IUPUI
Indianapolis, IN05-2022
Skills
- Team collaboration
- Meeting deadlines
- Inventory monitoring
- Relationship building
- Heavy lifting
- Equipment monitoring
- Physical stamina
- Effective communication
- Passenger safety
Timeline
Dairy Clerk
Kroger
07.2025 - Current
Driver
Hudson News Group
09.2024 - Current
Sales Associate
Hudson News Group
08.2023 - 09.2024
Sales Associate
Hudson News Group
08.2019 - 07.2023
KBOL Radio
Production Assistant
ABC Sports
Production Runner
CBS Sports
Stringer
Mutual Radio Network
Graphics Coordinator
KUSA TV (ABC)
Sports Director
KBZZ/KBLJ Radio
Sports Director
KBOL Radio
Bachelor of Arts - Journalism
IUPUI