Edward Clayworth
Friendswood
Summary
Retail professional with proven communication, leadership, and problem-solving abilities. Experienced in creating positive environments that enhance customer engagement and satisfaction. Transitioning into education to apply skills in fostering student growth and development.
Overview
39
39
years of professional experience
Work History
District Manager
James Avery Artisian Jewelry
Friendswood
09.1986 - 06.2025
- Conducted training sessions for new employees on company policies and operational procedures.
- Monitored sales performance to identify training needs across locations.
- Performed routine store visits to verify adherence to company policies, standards, and regulations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Collaborated with store managers to enforce compliance with brand standards.
- Supported marketing initiatives to drive customer engagement in the district.
- Mentored team members by demonstrating best practices for sales and customer service.
- Nurtured positive relationships with associates and team leadership.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
BBA - Management
The University of Texas At San Antonio
San Antonio, TX12-1989
Skills
- Employee training and continual development of areas needing attention
- Sales monitoring and providing positive feedback and areas of opportunity
- Policy compliance and educating the teams on a full understanding
- Store operations and daily operations are done consistently
- Customer service, and continual growth and education in the area of products and policies
- Team building by working with the entire team at each store, ensuring positivity and enthusiasm, is first and foremost
- First training manager at James Avery, and co-developed training program
- Operational improvement through frontline conversations with the team
Timeline
District Manager
James Avery Artisian Jewelry
09.1986 - 06.2025
BBA - Management
The University of Texas At San Antonio