Edward Clegg
Horsham,United States
Summary
A young, hard-working student with an interest in working in Government. Experience in working with, and for the, people of Pennsylvania. Well-rounded and willing to listen to all sides of an argument. Great at solving problems in a professional manner. Great student with good grades and great knowledge of American History.
Overview
3
3
years of professional experience
Work History
Target Guest Associate
Target
401 Easton Rd, Warrington, PA 18976
06.2022 - Current
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Resolved guest issues in a timely manner, maintaining professionalism and empathy at all times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Wendy's Crew Member
Wendys Fast Food
415 Easton Rd, Horsham, PA 19044
04.2021 - 10.2021
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Student Poll Worker (May & November 2023 Elections
Montgomery County
Hatboro Horsham Highschool
11.2023 - 11.2023
- Enhanced voter experience by assisting in the efficient check-in process and providing clear instructions.
- Supported election officials with setting up polling equipment and preparing the voting area for a smooth election day.
- Facilitated a positive voting environment, addressing any concerns or questions from voters in a professional manner.
Education
Associate of Arts - Duel Enrollment
Montgomery County Community College
Blue Bell, PA05.2026
High School Diploma -
Hatboro-Horsham Senior High School
Horsham, PA06.2024
Skills
- Exceptional communication
- Guest Relations
- Strong Work Ethic
- Information Protection
- Customer Service
- Flexible Schedule
- Complaint Handling
- Issue Resolution
- Knowledge of local area
- Payment Processing
- Guest Orientation
- Multitasking
Timeline
Student Poll Worker (May & November 2023 Elections
Montgomery County
11.2023 - 11.2023
Target Guest Associate
Target
06.2022 - Current
Wendy's Crew Member
Wendys Fast Food
04.2021 - 10.2021
Associate of Arts - Duel Enrollment
Montgomery County Community College
High School Diploma -
Hatboro-Horsham Senior High School