Summary
Overview
Work History
Education
Skills
Timeline
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Edward Clegg

Horsham,United States

Summary

A young, hard-working student with an interest in working in Government. Experience in working with, and for the, people of Pennsylvania. Well-rounded and willing to listen to all sides of an argument. Great at solving problems in a professional manner. Great student with good grades and great knowledge of American History.

Overview

3
3
years of professional experience

Work History

Target Guest Associate

Target
06.2022 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Resolved guest issues in a timely manner, maintaining professionalism and empathy at all times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Wendy's Crew Member

Wendys Fast Food
04.2021 - 10.2021
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Student Poll Worker (May & November 2023 Elections

Montgomery County
11.2023 - 11.2023
  • Enhanced voter experience by assisting in the efficient check-in process and providing clear instructions.
  • Supported election officials with setting up polling equipment and preparing the voting area for a smooth election day.
  • Facilitated a positive voting environment, addressing any concerns or questions from voters in a professional manner.

Education

Associate of Arts - Duel Enrollment

Montgomery County Community College
Blue Bell, PA
05.2026

High School Diploma -

Hatboro-Horsham Senior High School
Horsham, PA
06.2024

Skills

  • Exceptional communication
  • Guest Relations
  • Strong Work Ethic
  • Information Protection
  • Customer Service
  • Flexible Schedule
  • Complaint Handling
  • Issue Resolution
  • Knowledge of local area
  • Payment Processing
  • Guest Orientation
  • Multitasking

Timeline

Student Poll Worker (May & November 2023 Elections

Montgomery County
11.2023 - 11.2023

Target Guest Associate

Target
06.2022 - Current

Wendy's Crew Member

Wendys Fast Food
04.2021 - 10.2021

Associate of Arts - Duel Enrollment

Montgomery County Community College

High School Diploma -

Hatboro-Horsham Senior High School

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Edward Clegg