Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Target Guest Associate
Target
10.2022 - 02.2023
Provided excellent customer service to customers who need help finding or returning items, pushed carts, attended to drive ups, worked as cashier, stocked
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Welcomed guests on arrival, displaying professional and friendly approach.
Tutor
N/A
08.2019 - 02.2022
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Pharmacy Tech
Walgreens
08.2020 - 09.2020
Filled prescriptions, conducted covid-19 tests, worked as cashier, worked drive through
Developed social skills to deal with frustrated/angry customers
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.