Edward Cole
Lyman
Summary
Dynamic sales professional with a proven track record at Home Depot, excelling in customer service and inventory management. Leveraging strong problem-solving abilities and teamwork, I consistently enhanced customer experiences and contributed to sales targets through effective upselling and visual merchandising strategies. Committed to delivering results and fostering customer loyalty.
Overview
2027
2027
years of professional experience
Work History
Mobile Pro
Advanced Auto Parts
Wesley Chapel, FL
2016 - Current
- Provided exceptional customer service by assisting customers with product selections and inquiries.
- Utilized point-of-sale systems for efficient transaction processing and inventory management.
- Conducted regular stock assessments to maintain optimal inventory levels and display standards.
- Collaborated with team members to ensure timely execution of promotional displays and merchandising strategies.
Sales Associate
Home Depot
South Portland, ME
2005 - 2014
- Assisted customers in product selection to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and accessibility.
- Operated point-of-sale system efficiently for accurate transactions.
- Collaborated with team members to address customer inquiries and resolve issues.
- Participated in inventory management to ensure stock availability and accuracy.
- Trained new associates on store policies and effective customer service techniques.
- Implemented visual merchandising strategies to attract customers and increase engagement.
- Contributed to achieving sales targets through proactive upselling techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Kennebunk High
Kennebunk, ME06-1975
Skills
- Shipping procedures
- Sales support
- Warranty handling
- Supply chain
- Parts identification
- Diagnostic
- Mobile device expertise
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking ability
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
Timeline
Mobile Pro
Advanced Auto Parts
2016 - Current
Sales Associate
Home Depot
2005 - 2014
High School Diploma -
Kennebunk High