Edward Conrad

As VP of Business Development, I oversee key strategic initiatives & project management for all key customers including;

• Domestic & International mail/packages. Rates/regulations.
• Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.
• Enhanced customer retention by providing exceptional service and support throughout the client lifecycle.
• Collaborated closely with product development teams to ensure offerings met evolving customer needs and demands.
• Streamlined operational processes, reducing costs while maintaining high-quality standards across all departments.
• Developed strategic partnerships for increased revenue generation and market growth.
• Managed accounts to retain existing relationships and grow share of business.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Developed Domestic & Global e-commerce fulfillment business called Shiplogx for CMS.

• Negotiated contracts with key clients, securing long-term commitments and favorable terms.
• Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.
• Managed cross-functional teams, ensuring alignment with organizational goals and objectives.
• Collaborated closely with product development teams to ensure offerings met evolving customer needs and demands.
• Enhanced customer retention by providing exceptional service and support throughout client lifecycle.
• Expanded market share by identifying and securing new business opportunities.
• Spearheaded initiatives to target untapped markets, diversifying client base substantially.
• Identified business development challenges and customer concerns for proactive resolution.

• Negotiated contracts with key clients, securing long-term commitments and favorable terms for the company.
• Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.
• Collaborated closely with product development teams to ensure offerings met evolving customer needs and demands.
• Enhanced customer retention by providing exceptional service and support throughout the client lifecycle.
• Expanded market share by identifying and securing new business opportunities.
• Implemented data-driven approaches to optimize lead generation efforts, resulting in higher conversion rates.
• Streamlined operational processes, reducing costs while maintaining high-quality standards across all departments.
• Identified key areas for improvement within the organization by conducting thorough analyses of internal processes and systems.
• Identified business development challenges and customer concerns for proactive resolution.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Management of company's domestic and international postal/distribution operations. ($61 Million)
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Implementation of global distribution networks for Forbes, in U.S. Europe and Asia.
• Worked closely with the USPS.
• Expert Knowledge of postal rates/regulations
• My strategic, logistical planning and expertise helped create a world-class distribution system for Forbes that is still used today.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.