Edward Cuff
Minneapolis,MN
Summary
Skilled Sales Service Representative with strong background in customer service and sales. Experience includes facilitating product knowledge sessions, managing customer inquiries, and resolving complaints swiftly to enhance client satisfaction. Strengths encompass effective communication skills, relationship-building abilities, and strategic problem-solving aptitude. Demonstrated record of increasing sales through personalized customer interaction strategies.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Sales Service Representative
Cintas
Minneapolis, MN
06.2025 - Current
- Serviced Cintas customer routes with uniform and facility supply deliveries.
- Inspected customer locations and replaced soiled products with fresh inventory.
- Processed service requests using handheld devices and route documentation.
- Built customer relationships through professional communication and account support.
- Reviewed route schedules and adjusted daily service priorities.
Front End Operations Manager
Lowes Home Improvment
Chambersburg, PA
01.2018 - 02.2025
- Coordinated efforts between multiple teams within the organization who are responsible for different aspects of front-end operations.
- Developed and implemented operational processes to ensure customer satisfaction.
- Coordinated with external vendors to ensure timely delivery of products and services.
- Conducted regular meetings with staff members to discuss performance goals and objectives.
- Prepared financial forecasts based on current trends in order volume and revenue projections.
Education
Bachelor of Arts - Business Management
Wilson College
Chambersburg, PA 08.2012 - 05.2016
Skills
- Territory management
- Route scheduling
- Customer relationship management
- Vendor coordination
- Service planning
- Relationship building
- Team leadership
- Strategic planning
- Goal setting
Timeline
Sales Service Representative
Cintas
06.2025 - Current
Front End Operations Manager
Lowes Home Improvment
01.2018 - 02.2025
Bachelor of Arts - Business Management
Wilson College
08.2012 - 05.2016