Edward DeCarlo
Purcellville,VA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
35
35
years of professional experience
Work History
Total Service Provider
Rockwood Shutters
Houston , TX
02.2024 - Current
- Developed and presented customized solutions to customers' individual needs.
- Conducted in-home consultations with potential clients, providing product information and pricing details.
- Maintained detailed records of customer interactions and sales activities.
- Performed follow-up calls to ensure customer satisfaction.
- Demonstrated high levels of professionalism when interacting with customers.
- Provided comprehensive product demonstrations to prospective customers.
- Generated estimates, quotes, and proposals for customers' projects.
- Built strong relationships with current and potential customers through excellent communication skills.
- Assisted customers in selecting appropriate products based on their individual needs.
- Asked open-ended, probing questions to determine customer requirements and expectations.
- Traveled locally to customer home and business locations to conduct pre-scheduled consultations.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Worked independently and with other team members to decipher problems and create solutions.
- Adjusted tension of springs on louvered shutters to ensure proper operation.
- Tested installed shutters for proper functioning.
- Repaired broken or damaged parts of existing shutters, such as louvers and frames.
- Maintained records of all installations, repairs, and maintenance activities performed.
- Removed old shutter hardware from windows before replacing with new components.
- Assembled various types of wood shutters using screws, hinges, glues.
- Attended training sessions related to different types of shutter installation techniques.
- Assisted customers in understanding how their newly installed shutters work.
Owner
DeCarlo Custom Woodworks
Purcellville, VA
01.2015 - Current
- Installed custom cabinetry and furniture for clients.
- Fabricated and finished hardwood products using a variety of tools, including saws, sanders, routers, and jointers.
- Constructed items from blueprints or sketches to customer specifications.
- Conducted quality inspections on all woodworking projects prior to completion.
- Calculated material needs for various projects; ordered supplies accordingly.
- Demonstrated excellent time management skills while meeting tight deadlines.
- Delivered completed projects directly to clients' homes or businesses.
- Provided technical advice about carpentry techniques as needed.
- Educated customers about proper care of their new woodworking items.
- Reviewed blueprints and schematics to determine job specifications and materials.
- Selected materials by choosing attractive grain options such as solid wood or veneer for front-facing and exterior areas.
- Measured materials and cut to specification.
- Calculated accurate material estimates to create quotes for clients .
- Install hardware such as hinges, handles and drawer slides according to specifications.
- Assemble wooden components into frames using glue, screws and dowels.
- Finish products with stains, sealers or paints according to customer requests.
- Fit cabinets and countertops within installation space with exceptional accuracy and attention to detail.
National Registered Paramedic and Advanced Life Support Supervisor
Fairfax County Fire and Rescue Department
Fairfax County, VA
10.1989 - 12.2020
- Responsible for providing advanced emergency medical care, overseeing the Advanced Life Support Unit, conducting patient assessments, conferring with supervising physicians, administering medications, performing advanced emergency medical procedures, and managing multi-casualty situations.
Education
Some College (No Degree) - Emergency Management
Northern Virgina Community College
Annandale, VAFirefighter III - Firefighter Skills
Fairfax County Fire And Rescue Academy
Fairfax, VANational Registered Paramedic -
George Washington University, The
Washington, DCSkills
- Extensive communication and interpersonal skills
- Natural flair and ability to work on own initiative or as part of team
- Strong management, training and motivational skills
- Excellent listening and diagnostic skills
- Strong organizational skills and attention to detail
- Highly efficient, pragmatic and results-orientated
- Integrity at all times and high level of professionalism
- Project Management
- Customer Relations
- Strategic project planning
- Marketing and advertising
- Relationship Building
- Contracting
- Client Relations
- Scheduling
- Project Planning
Timeline
Total Service Provider
Rockwood Shutters
02.2024 - Current
Owner
DeCarlo Custom Woodworks
01.2015 - Current
National Registered Paramedic and Advanced Life Support Supervisor
Fairfax County Fire and Rescue Department
10.1989 - 12.2020
Some College (No Degree) - Emergency Management
Northern Virgina Community College
Firefighter III - Firefighter Skills
Fairfax County Fire And Rescue Academy
National Registered Paramedic -
George Washington University, The
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