EDWARD DENT
NY,NY
Summary
Achieved high levels of customer satisfaction through attentive service and expert drink preparation. Enhanced bar operations by implementing efficient workflows and staff training initiatives. Cultivated a vibrant and welcoming environment that encouraged repeat patronage.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
Ponyboy
Greenpoint Brooklyn
01.2022 - 01.2023
- In charge of inventory and placing deliveries, working with Major food distributors and other restaurant merchants
- Engaging with Liquor Reps and companies, setting up Activation and events with Brand Ambassadors and working closely with big brands such as Bacardi, Patron and many more.
- In charge of fully staffing the Venue with Cooks, bartenders, barbacks, servers, dishwashers etc…
- Ensuring the venue is cleaned daily and running up to code regarding , DOH FDNY and State Liquor authority.
Bartender
Dead Letter No9
NEW YORK, NY
03.2004 - Current
- Served cocktails, beers, wine, in extremely high volume late night atmosphere
- Experienced in opening and closing bar procedures and handling all cash transactions and payouts
- Performed inventory and spirits ordering when manager is not unavailable
Bartender
Pier 17 Rooftop
Manhattan, NY
05.2023 - Current
- Streamlined bar inventory processes to reduce waste and improve efficiency.
- Provided exceptional customer service, enhancing guest experiences and fostering repeat business.
- Trained new staff on beverage preparation and service standards, promoting teamwork and skill development.
- Managed cash register operations, ensuring accurate transactions and financial accountability.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Brooklyn Mirage
NEW YORK, NY
05.2017 - 01.2020
- Intensely high volume Venue.
- Responsible for setting and breaking down the bar.
- Serving over Six thousand customers while handling payment and customer issues
- Keeping up with high demand and staying competitive with my sales.
Bartender
STK, Meatpacking District
- Setting up and breaking down bar stations up to company standards.
- Creating and serving specialty and classic cocktails all with a big smile.
- Setting the right tone and engaging with customers.
- Ability to switch from dinner service to Nightclub environment in a swift way.
Education
High School Diploma -
NorthEast High School
Skills
- Strong multitasking skills
- Highly reliable
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
- Complex Problem-solving
- Professional appearance
- Hospitality and guest service
Certification
- Food Handler’s Certificate NY
- TIPS certified - Alcohol Beverage/ Controlled Substance Course; Responsible Vendors training
QUALIFICATIONS
- Extremely knowledgeable in all spirits, beer, wine, cordials, and classic cocktails; entertaining flair bartender with great ability to wow the crowd and create regulars.
- Great ability to work under pressure in fast-paced, high velocity environment; very quick on my hands and feet.
- Ambitious, fast learner, always up for new challenges.
- Always willing to expand bartending knowledge and keep up with new trends.
- Very hospitable and personable, good at managing situations and displaying a high caliber of professionalism and communication.
Accomplishments
- International Guest Bartender | Barcelona, SpainExecuted a high-volume pop-up residency at Club House Barcelona, collaborating with world-class talent during the global World’s 50 Best Bars ceremony.
Timeline
Bartender
Pier 17 Rooftop
05.2023 - Current
General Manager
Ponyboy
01.2022 - 01.2023
Bartender
The Brooklyn Mirage
05.2017 - 01.2020
Bartender
Dead Letter No9
03.2004 - Current
Bartender
STK, Meatpacking District
High School Diploma -
NorthEast High School