Edward Epps
Prep Cook Dishwasher Line Cook Banquet House
Baltimore,MD
Summary
Dynamic hospitality professional with extensive experience at Hilton Hotel in Pikesville. Proven track record in guest relations and efficient food service, enhancing client satisfaction. Skilled in proper luggage handling and inventory management, consistently improving operational efficiency and reducing waste. Committed to delivering exceptional service and fostering positive guest experiences.
Overview
2027
2027
years of professional experience
Work History
Bellma Dishwashern
Hilton Hotel in Pikesville.
Banquet House Man
Hilton Hotel and Pikesville
Barbeck
Hilton Hotel in Pikeville
10.1980 - Current
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Learned how to make wide variety of mixed drinks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Food Prep Cooking Assistant
Hilton Hotel in Pitesville
10.1980 - Current
- Supported catering events by preparing large quantities of food within tight deadlines, resulting in successful functions.
- Improved communication between front-of-house staff and the kitchen team to facilitate better coordination and timely order completion.
- Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
- Reduced kitchen waste by efficiently utilizing ingredients and creatively repurposing leftovers.
Banquet Food Server
Hilton Hotel in Pikesville
10.1980 - 08.2000
- Ensured accurate billing for each event through meticulous record-keeping of orders placed during banquet functions.
- Streamlined food service processes, resulting in increased efficiency and improved guest experience.
- Collaborated closely with fellow servers to maintain smooth operations during high-volume events, resulting in satisfied clients and repeat business.
- Anticipated guest needs proactively, promptly refilling beverages, clearing plates, and addressing concerns as they arose throughout events.
Education
High School Diploma -
06-1980
Skills
Proper luggage handling
Guest relations
Shipping and receiving
Room deliveries
Timeline
Barbeck - Hilton Hotel in Pikeville
10.1980 - Current
Food Prep Cooking Assistant - Hilton Hotel in Pitesville
10.1980 - Current
Banquet Food Server - Hilton Hotel in Pikesville
10.1980 - 08.2000
Bellma Dishwashern - Hilton Hotel in Pikesville.
Banquet House Man - Hilton Hotel and Pikesville
Sammy Gumper's Location High School - High School Diploma,