Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Edward Feria

Brooklyn,NY

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor

Starbucks
10.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Team Leader/Supervisor

Zooba Eats Inc.
10.2021 - 05.2022
  • Managing a team to ensure safety protocol, prepping, cooking, and making food for customers as well as handling technical aspects of the digital menu

Crew Member

Trader Joe's
12.2018 - 09.2020
  • Help customers locate products, product knowledge, stock, inventory, receive shipment
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.

Manager

16 Handles
02.2017 - 03.2018
  • Ordering of product, prepping, inventory management, assisting employees, cleaning, filling out the daily logs for sales, budget, & pay

Line Leader

Sweetgreen
12.2014 - 11.2016
  • Cleaning, Serving Customers, Prepping food, inventory management, making beverages

Bartender

The Park Chelsea
05.2012 - 02.2014
  • Crafting Cocktails, bar upkeep, creating new cocktails for the menu

Education

Associate in Liberal Arts -

Kingsborough Community College
Brooklyn, NY

Skills

  • Communication skills
  • Spanish
  • Bartending
  • POS
  • Leadership
  • Customer service
  • Staff Development
  • Priority Management
  • Training and Mentoring
  • Customer Service
  • Problem Solving
  • Decision Making

Certification

Food Handler Certification

Languages

Spanish
Professional Working

Timeline

Supervisor

Starbucks
10.2022 - Current

Team Leader/Supervisor

Zooba Eats Inc.
10.2021 - 05.2022

Crew Member

Trader Joe's
12.2018 - 09.2020

Manager

16 Handles
02.2017 - 03.2018

Line Leader

Sweetgreen
12.2014 - 11.2016

Bartender

The Park Chelsea
05.2012 - 02.2014

Associate in Liberal Arts -

Kingsborough Community College

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Edward Feria