Versatile and results-driven professional with a proven track record at New Balance, enhancing customer satisfaction through expert fitting of medical footwear and orthotics. Demonstrates exceptional problem-solving and teamwork skills, significantly improving operational efficiency. Skilled in technology calibration and customization, ensuring high-quality service delivery and continuous improvement.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Properly fit medical customers with footwear and orthotics that help with their existing medical conditions. Medical conditions such as Plantar Fasciitis, Mortan's Nueroma and others.
Controlled the service desk to assist with customer related problems. Made sure the order of operations of the front end including the outside workers were getting their job done correctly. Handled cash pickups, Overrides when needed and made sure everybody had their breaks on time.
Built motherboards and fixed equipment that was for medical businesses. Involves calibration of equipment, soldering , drilling and wiring pieces to create new or fix existing technology.
Sold high end golf equipment. Fitting process that involves cutting and bending metals to fit the customers size, swing speed and strike path to ensure a costumed improvement to their golf experience.