Summary
Overview
Work History
Education
Skills
Timeline
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Edward Goodman

DeMotte,IN

Summary

Versatile and results-driven professional with a proven track record at New Balance, enhancing customer satisfaction through expert fitting of medical footwear and orthotics. Demonstrates exceptional problem-solving and teamwork skills, significantly improving operational efficiency. Skilled in technology calibration and customization, ensuring high-quality service delivery and continuous improvement.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Certified Fit Specialist

New Balance
02.2024 - Current

Properly fit medical customers with footwear and orthotics that help with their existing medical conditions. Medical conditions such as Plantar Fasciitis, Mortan's Nueroma and others.

Supervisor

Meijer
03.2023 - 01.2024

Controlled the service desk to assist with customer related problems. Made sure the order of operations of the front end including the outside workers were getting their job done correctly. Handled cash pickups, Overrides when needed and made sure everybody had their breaks on time.

Meter Technician

Instrument Meter Specialties
10.2014 - 12.2022

Built motherboards and fixed equipment that was for medical businesses. Involves calibration of equipment, soldering , drilling and wiring pieces to create new or fix existing technology.

Golf Technician

Dicks Sporting Goods
08.2014 - 02.2022

Sold high end golf equipment. Fitting process that involves cutting and bending metals to fit the customers size, swing speed and strike path to ensure a costumed improvement to their golf experience.

Education

High School Diploma -

Eastside Highschool
Lancaster, CA
05-2014

Skills

  • Goal-oriented mindset
  • Data entry efficiency
  • Professionalism and etiquette
  • Teamwork and collaboration
  • Time management
  • Multitasking Abilities
  • Adaptability and flexibility
  • Flexible hours
  • Task prioritization
  • Analytical thinking
  • Continuous improvement
  • Problem-solving

Timeline

Certified Fit Specialist

New Balance
02.2024 - Current

Supervisor

Meijer
03.2023 - 01.2024

Meter Technician

Instrument Meter Specialties
10.2014 - 12.2022

Golf Technician

Dicks Sporting Goods
08.2014 - 02.2022

High School Diploma -

Eastside Highschool
Edward Goodman