Summary
Overview
Work History
Education
Skills
Accomplishments
Professional References
References
Timeline
Generic

Edward Hunt

Pleasant Grove,UT

Summary

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in displaying the importance of safety protocol, being proactive and most importantly knowing how to cooperate with people with different backgrounds, perspectives, strengths in order to incorporate the value of my associates in getting better results. Exemplifying the Southwest Core Values in my everyday work by being centered around CONCERN, RESPECT and CARE for both my fellow EMPLOYEES and our CUSTOMERS.

Overview

17
17
years of professional experience

Work History

Ramp Agent

Southwest Airlines
Salt Lake City, UT
06.2022 - Current
  • Followed strict security protocols while handling luggage, cargo and mail bags.
  • Ensured that all ramp areas were clean and free of debris before take off or landing of an aircraft.
  • Performed pre-flight checks on aircrafts to ensure safety and compliance with regulations.
  • Reported any discrepancies found during inspections immediately to supervisor or manager for further investigation.
  • Loaded and unloaded baggage, freight and cargo from aircrafts in accordance with established policies and procedures.
  • Utilized radios to communicate effectively with other team members in order to coordinate operations.

Loss Mitigation Specialist

Select Portfolio Servicing Inc
West Valley City, UT
10.2014 - 06.2022
  • Presented and processed client loan documents and verified comprehension of essential language.
  • Analyzed borrower's overall financial situation to ensure that they are able to maintain their mortgage payment after a loan modification is completed.
  • Reviewed foreclosure alternatives such as short sales or deeds in lieu of foreclosure.
  • Assisted in resolving customer inquiries regarding loan modifications and foreclosure prevention options.
  • Acted as an advocate for distressed homeowners by providing them resources available from local housing agencies or non-profit organizations.

Inside Sales Consultant

Vivint Home Security
Provo, UT
03.2014 - 10.2014
  • Inside sales
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.

Fraud Analyst Lead

American Express
Taylorsville, UT
12.2010 - 03.2014
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Coordinated employee schedules according to shift changes and availability.

Talk Show Host

Island Vibe Radio Show
South Jordan, UT
10.2008 - 12.2010
  • Supervised production staff to ensure smooth running of each episode.
  • Adhered strictly to network guidelines regarding content, length, and format.
  • Presented advertiser merchandise and services professionally.
  • Demonstrated excellent communication skills when interviewing guests on air.

Marketing and Sales Representative

Mentoring of America
American Fork, UT
02.2007 - 02.2010
  • Coordinated with sales representatives on customer meetings and presentations.
  • Maintained up-to-date knowledge of industry trends and developments related to target markets.
  • Provided training sessions to sales team regarding product features and benefits.
  • Prepared monthly progress reports on overall performance of the Sales and Marketing department.

Education

High School Diploma -

West High School
Salt Lake City, UT
06-1995

Skills

  • Proficient in Excel
  • Problem-Solving
  • Team Leadership
  • Safety Procedures
  • Ground Support Services
  • Flexible Schedule
  • Aircraft Safety Checks
  • Arrival/Departure Procedures
  • Heavy Lifting
  • Customer Service
  • Quality Control
  • Load Planning
  • Corporate Policies
  • Safety Procedures Compliance

Accomplishments

  • Safety Award in March 2023

Professional References

  • Brett Macdonald, Global Humanitarian Consultant LDS, Pleasant Grove UT, MacdonaldBT@churchofjesuschrist.org, ph. 801-879-9336
  • Marc Natividad, SVP REA Investments LLC, Cedar Hills UT, mkntvd1999@gmail.com, ph. 801-472-0591
  • Brigham Johnson, Primerica Regional Vice-President, American Fork UT, Brighamjohnson@gmail.com, ph. 801-361-9411

References

References available upon request.

Timeline

Ramp Agent

Southwest Airlines
06.2022 - Current

Loss Mitigation Specialist

Select Portfolio Servicing Inc
10.2014 - 06.2022

Inside Sales Consultant

Vivint Home Security
03.2014 - 10.2014

Fraud Analyst Lead

American Express
12.2010 - 03.2014

Talk Show Host

Island Vibe Radio Show
10.2008 - 12.2010

Marketing and Sales Representative

Mentoring of America
02.2007 - 02.2010

High School Diploma -

West High School

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Edward Hunt