Edward Johnson

• Managed daily store operations to ensure a seamless customer experience and efficient service delivery.
• Trained and supervised team members, fostering a collaborative work environment and enhancing staff performance.
• Maintained inventory accuracy through regular audits and effective stock management practices.
• Executed visual merchandising strategies to optimize product displays and enhance store aesthetics.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
• Implemented sales promotions to drive customer engagement and boost product visibility within the store.
• Monitored sales trends to identify opportunities for improvement in product offerings and customer interaction.
• Ensured adherence to safety protocols and company policies, promoting a secure shopping environment for customers and staff.

POG's, PCA's ,Customer Service and sales, Price audits, Bulletins

Stocking etc..

• Developed and maintained relationships with key clients to drive repeat business.
• Executed sales strategies to meet and exceed monthly sales targets.
• Conducted market research to identify new opportunities for product promotions.
• Collaborated with marketing team to create effective promotional materials and campaigns.
• Building trust and credibility with clients/ Why buy,Why buy now and why buy from me.

• Trained and mentored junior staff on merchandising best practices and operational procedures.
• Collaborated with cross-functional teams to execute promotional campaigns effectively.
• Planograms,merchandising. Managed a crew of 10+ People
• Filled in for Store Manager to run all aspects of daily opperations

• Oversaw daily office operations, ensuring efficiency and adherence to company policies.
• Managed scheduling and coordination of staff assignments and client appointments.
• Developed and implemented office procedures that enhanced workflow and productivity.
• Trained new employees on office protocols, fostering a collaborative work environment.

20 Years experience in Sales Management, Sales Training, Team building