Edward Kinney

Binghamton,NY

Summary

Results-driven Leader experienced in achieving organizational goals through effective communication and collaboration. Delivered successful outcomes by fostering an environment of active listening and clear expectations. Committed to ensuring team alignment and meeting deadlines.

Overview

years of professional experience

1982

years of post-secondary education

Work History

Deli / Bakery specialist

Weis Markets Inc

Sunbury, PA

2009.04 - Current

Coached team members on effective techniques for skill development.
Customer service train and observe customer service by associates retrain if necessary.
Communicate all new programs, put new planograms in place with deli / bakery managers.
Make sure all bakery / deli managers understand sales budgets, purchase to sales, gross profits.
Monitored departments with store managers to verify promotion placement and adherence to planograms, enhancing customer service and suggestive selling.
To ensure all deli / bakeries pass state & county inspections. Make sales and gross profit goals accomplished.
Work with deli and bakery merchandisers and directors on implementing new products and programs. Attending weekly meetings and team calls going over financials.

Deli /Bakery Department Manager

Price Chopper Golub

Binghamton, New York

1987.11 - 2009.09

Managed deli operations, trained deli assistant manager and staff, achieved payroll and sales budgets, ensured compliance with state and local inspections, and facilitated staff understanding of new programs and customer service standards.
Collaborated with deli manager to train staff, ensured sales floor was fully stocked, and delivered customer service at deli counter.
1993-1994 evening deli supervisor work with deli and asst deli managers. Ensure deli floor is ready stocked for the next morning. Train all evening deli associates. Customer service wait in all deli customers.
1991-1993 bakery manager train bakery asst manager, Train bakery associates, hit all financial sales and gross profit goals. Make all payroll budgets.
Trained bakery associates and managed payroll budgets in support of bakery manager.
1993-1993 night crew manager train all night crew staff, breakdown pallets put product on the shelves. Level store all before 8 am. Walk with store management.
1988-1990 night crew breakdown pallets put product on the shelves, level the store.
1987 night baker bake all items for the sales floor. Package items work with bakery manager until shift was over.

Education

Vestal High School

Vestal, NY

Skills

Coaching and training
Team building

Goal accomplishment
Email communication

Timeline