Christopher Kauffman
New Cumberland,PA
Summary
Dynamic professional with extensive experience in the bakery and deli sectors. Skilled in leadership, strategic planning, and team collaboration, contributing to significant sales growth and operational efficiency. Committed to creating impactful training and merchandising programs that drive results.
Overview
35
35
years of professional experience
Work History
Bakery/Deli Field Specialist
Weis Markets
Sunbury, Pennsylvania
09.2016 - Current
- Teaching and training new and existing bakery/deli store associates.
- Merchandised store products according to company guidelines.
- Identified and executed sales growth opportunities in stores, contributing to overall revenue increase.
- Providing stores with shrink data to help control known loss.
- Developed bakery inventory SOP for all stores, standardizing inventory management practices.
- Worked with the learning and development team to update LMS modules.
- Handling of planograms for bakery and ensuring that planograms and Weis Online shopping are up to date.
- Supported new store setup by creating initial orders for small wares, frozen goods, and dry products to ensure operational readiness.
- Conduct Region 1 ASM training classes for bakery and deli.
- Writing of weekly schedules for Broker supplied technicians that work in the stores training associates.
Regional Strategic Specialist
Weis Markets
York, Pennsylvania
01.2014 - 09.2016
- Implementation of 5S in District 7.
- Train associates at store level of benefits and sustainability of 5S.
- Continued support of store after implementation is complete.
- Creation of Power Point program to aid stores in preparation for 5S.
- Creation of Power Point program to aid stores in achieving a mobile back room.
- Developed visual aids to enhance customer service processes.
- Revisit stores to ensure program integrity.
Assistant Store Manager
Weis Markets
York, Pennsylvania
05.2013 - 01.2014
- Oversaw store operations during store manager's absence, ensuring continuity of service.
- Directed fresh department operations, maintaining product quality and freshness standards.
- Conduct interviews of potential associates.
- Conflict resolution among associates.
- Provide excellent customer service.
- Implemented targeted strategies to drive sales growth.
- Created a safe and positive work environment for associates.
Bakery Manager
Weis Markets
York, Pennsylvania
06.2000 - 05.2013
- Increased gross profit through strategic pricing and product selection.
- Drove sales growth by implementing targeted marketing strategies.
- Maintenance of inventory.
- Managed labor schedules to optimize staffing and control costs.
- Production of weekly staffing schedule.
- Hiring of personnel.
- Training of personnel.
- Delegation of job responsibilities among personnel.
- Guided future bakery managers through mentorship and coaching.
Bakery Manager
Festival Foods
Harrisburg, Pennsylvania
05.1994 - 06.2000
- Increased gross profits by optimizing pricing strategies.
- Elevated sales growth through targeted promotional campaigns.
- Supported adequate inventory levels to meet customer demand efficiently.
- Hired new personnel.
- Trained new personnel.
- Negotiated conflict resolution among personnel.
- Developed weekly schedules for personnel to optimize work shifts.
Assistant Bakery Manager/Bakery Manager
Giant Food Stores
Mechanicsburg, Pennsylvania
10.1990 - 05.1994
- Advanced to bakery manager role in May 1992, overseeing daily operations.
- Supervised bakery operations in manager's absence, ensuring smooth workflow and team support.
- Produced high-quality products that contributed to overall gross profit.
- Facilitated daily communication with customers to address needs and enhance satisfaction.
- Cleaned work area to ensure product safety.
Education
High School Diploma -
Red Land High School
Lewisberry, PA06-1989
Skills
- Experience in training and coaching associates
- Knowledge of Microsoft Office programs
- Ability to multitask to meet demands
- Timely task completion
- Awareness of priorities
- Attention to detail
- Exemplary personnel relations
Timeline
Bakery/Deli Field Specialist
Weis Markets
09.2016 - Current
Regional Strategic Specialist
Weis Markets
01.2014 - 09.2016
Assistant Store Manager
Weis Markets
05.2013 - 01.2014
Bakery Manager
Weis Markets
06.2000 - 05.2013
Bakery Manager
Festival Foods
05.1994 - 06.2000
Assistant Bakery Manager/Bakery Manager
Giant Food Stores
10.1990 - 05.1994
High School Diploma -
Red Land High School