Edward Kretzer
Gurnee,IL
Summary
Dedicated City Letter Carrier excelling in customer service, time management, and safety compliance. Proven ability to manage delivery schedules efficiently and resolve issues promptly.
Overview
44
44
years of professional experience
Work History
City Letter Carrier
U S Postal Service
Waukegan, Illinois
06.2005 - 06.2025
- Delivered mail and packages to residential and commercial addresses daily.
- Provided exceptional customer service while addressing inquiries and concerns.
- Managed time effectively to meet delivery schedules consistently.
- Adhered to safety protocols while navigating diverse environments.
- Collaborated with team members to resolve delivery issues promptly.
- Utilized postal service technology for tracking and managing deliveries efficiently.
Cook Supervisor
Good Will industries
Great Lakes, Illinois
12.2001 - 05.2005
- Supervised daily kitchen operations and ensured smooth workflow.
- Trained staff on food safety and sanitation practices.
- Managed inventory and ordered supplies as needed.
- Ensured compliance with health regulations during food handling.
- Oversaw cooking techniques and quality of food served.
Cook Supervisor
U S Navy
various , various
10.1981 - 11.2001
- Supervised daily kitchen operations and ensured smooth workflow.
- Trained staff on food safety and sanitation practices.
- Managed inventory and ordered supplies as needed.
- Developed menus and coordinated meal preparation schedules.
- Oversaw cooking techniques and quality of food served.
- Coordinated special dietary needs with kitchen staff.
- Ensured that all food products were stored correctly at appropriate temperatures according to health department standards.
- Solved customer complaints quickly and efficiently when necessary.
- Trained new cooks on proper preparation techniques, recipes, and presentation of dishes.
- Monitored food quality control and safety standards to ensure compliance with health regulations.
- Maintained accurate inventory records of all food items received and used in the kitchen.
Education
High School Diploma -
Robert E Lee
San Antonio, TX06-1981
Skills
- Mail delivery
- Time management
- Customer service
- Route optimization
- Safety compliance
- Vehicle inspection
- Effective communication
- Adaptability to change
- Attention to detail
- Mail sorting
- Handheld device operation
- Postal law proficiency
- Sense of direction
- Package handling
- Safe driving
- Accountability
- Punctuality
- Sorting accuracy
- Weather preparedness
- Route navigation
- Parcel delivery
- Weather tolerance
Timeline
City Letter Carrier
U S Postal Service
06.2005 - 06.2025
Cook Supervisor
Good Will industries
12.2001 - 05.2005
Cook Supervisor
U S Navy
10.1981 - 11.2001
High School Diploma -
Robert E Lee