Edward LeBaron
Federal Way,WA
Summary
Detail-oriented, diligent, and successful Mortgage Professional with over two decades of expertise in financial services and mortgage banking. Demonstrates exceptional communication and business development skills, fostering strong relationships with clients and team members to drive results. Committed to enhancing customer experiences through strategic financial guidance and innovative solutions. Extremely knowledgeable with Conventional, Conforming, & Non-conforming, Jumbo, FHA, VA, Fannie Mae Mortgage loan products.
Overview
21
21
years of professional experience
Work History
Member Consultant II
BECU
Federal Way, WA
12.2022 - Current
- Guide members in business and consumer account openings, enhancing financial goals while building lasting relationships through personalized service and expert advice
- Utilize APPRO to create and manage the Home Equity Line of Credit application process from start to funding
- Create and manage diverse member accounts, including checking, savings, money market, CD, IRA, Trust and estate accounts
- Resolve member concerns promptly, ensuring exceptional service experiences and building lasting relationships
- Handle domestic and international wire transfers, ensuring secure transactions
- Provide notary services, supporting documentation needs efficiently
- Leverage cutting-edge financial tools to optimize member services
- Adapt swiftly to evolving financial regulations, maintaining high standards of accuracy and compliance in all transactions
- Ensure all members receive prompt, efficient, courteous, and professional service and that member problems/complaints are resolved promptly and courteously, with follow through to resolution
- Develop new member relationships through community involvement and existing member referrals by providing members with service excellence
- Actively participate in all sales and service activities, goals and responsibilities as requested
- Self-motivated, with a strong sense of personal responsibility.
Loan officer
BECU
Tukwila, WA
09.2016 - 05.2022
- Implemented strategic approaches to match members with optimal mortgage solutions, boosting customer satisfaction and enhancing overall service quality
- Meticulously reviewed credit reports, income documentation, and tax returns to determine loan eligibility
- Maintained high accuracy in application processing and underwriting
- Partnered with cross-functional teams to streamline loan processes, enhancing efficiency from application to closure
- Consistently met funding targets, including 27 units for $8.1M in Q1 2022
- Funded 118 units for 34.7 million in loan volume for 2021
- Drove substantial loan volume growth, exceeding annual targets
- Implemented strategic approaches to match members with optimal mortgage solutions, boosting customer service satisfaction
- Guided members through complex mortgage processes, providing clear explanations of loan programs and guidelines
- Ensured alignment between member objectives and financial products
Loan officer
Evergreen Home Loans
Tacoma, WA
12.2015 - 05.2016
- Established, developed, and maintained referral partnerships with Real Estate Professionals throughout the local Real Estate market
- Gathered income and asset documentation, reviewed credit reports, and worked closely with loan processors and underwriters to determine borrower eligibility
- Participated in sales courses to enhance and refine sales abilities to improve referral partnership relationships
- Met weekly with realtors and referral partners to increase productivity, improve loan volume, and develop long-lasting partnerships
- Created and developed cross-marketing material for realtors and assisted with pre-approving homebuyers at open-house events
Loan Officer
NAVY FEDERAL CREDIT UNION
Puyallup, WA
11.2014 - 10.2015
- Spearheaded NFCU Real Estate Liaison expansion in Pacific Northwest, conducting seminars and establishing key partnerships to drive membership growth and enhance market presence
- Guided active duty and retired servicemembers through loan processes, fostering strong relationships and ensuring seamless financial support
- Pioneered NFCU's involvement with TPCAR, attending affiliate meetings and events to bolster realtor partnerships and expand market presence
- Maintained exceptional performance with 100% self-sourced purchase loan volume, demonstrating strong market analysis and client acquisition skills
- Elevated Credit Union membership by effectively communicating diverse loan products and services, showcasing financial expertise and client trust
Loan Officer
KINECTA FEDERAL CREDIT UNION
Manhattan Beach, CA
02.2012 - 02.2014
Commodities Broker
EMPIRE FUTURES GROUP
Manhattan Beach, CA
09.2009 - 02.2012
Co-Founder
GREENCASTLE CAPITAL
Redondo Beach, CA
01.2006 - 08.2009
Loan Officer
CTC mortgage
Los Angeles, CA
03.2004 - 12.2005
Education
Bachelor of Science - Business Administration
University of The Pacific
01.1998
Skills
- Performance tracking
- Financial literacy
- Customer service
- Membership processing
- Product and service sales
- Sales strategy development
- Cold calling expertise
- Client retention strategies
- Account management
- Problem-solving
Timeline
Member Consultant II
BECU
12.2022 - Current
Loan officer
BECU
09.2016 - 05.2022
Loan officer
Evergreen Home Loans
12.2015 - 05.2016
Loan Officer
NAVY FEDERAL CREDIT UNION
11.2014 - 10.2015
Loan Officer
KINECTA FEDERAL CREDIT UNION
02.2012 - 02.2014
Commodities Broker
EMPIRE FUTURES GROUP
09.2009 - 02.2012
Co-Founder
GREENCASTLE CAPITAL
01.2006 - 08.2009
Loan Officer
CTC mortgage
03.2004 - 12.2005
Bachelor of Science - Business Administration
University of The Pacific