Director of Dining Services
Brio Life Services - Porter Hills Retirement Village
Grand Rapids, MI
04.2024 - Current
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Implemented comprehensive staff training program, improving service quality and consistency.
- Enhanced overall dining experience by implementing innovative menu selections and presentation techniques.
- Boosted customer satisfaction ratings by consistently delivering high-quality food and service.
- Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.