Edward Martinez
Austin,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Chick-fil-A
Austin, TX
05.2021 - 09.2024
- Opening and setting equipment for the day
- Review and set any catering orders for the day
- Deliver hot/cold food to customer by promised time
- Assist front of house on down time
- Assist manager with any assigned tasks
- Assist management with dispatching
Logistics Assistant Manager
Wells Solar
Austin, TX
11.2022 - 11.2023
- Was responsible for coordinating all drivers to job sites
- Assisted in the management of the logistics inventory, and worked on the improvement of inventory procedures
- Procurement of solar and electrical projects and reviewed logistics schedules, served as the first point of contact between vendors and the company, and prepared all necessary paperwork
- Operate a forklift
Station Manager
Waves Logistics/Amazon
Austin, TX
06.2021 - 11.2022
- Maintained an operational fleet and ensured implementation of business strategy
- Coordinated with operation manager, evaluated all repair work done and identified areas to save costs
- Monitored all drivers and ensured driver can legally drive a vehicle
- Hire qualifying individuals who are coachable and following simple instructions
- Supervised on time deliveries
- Help establish a new warehouse
General Manager
PrimoHoagies
Mahwah, NJ
11.2019 - 04.2021
- Open or Closed store
- Over watch staff
- Train staff
- Order inventory as needed
- Take customer orders
- Make customer orders
- Ensure restaurant is properly set up for the day
- Set up catering schedule for the week
- Meet deadline on catering orders for pick/Delivery
- Schedule employee 2-3 weeks in advance
- Hiring/terminating staff
- Visited businesses with flyers and samples
Assistant Manager
Mr. Delivery
Elizabeth, NJ
12.2016 - 11.2019
- In charge of 100 drivers
- Over see 40-50 routes daily
- Help company meet weekly to monthly success rate
- Help drivers out with any problems
- Make sure team is on time loading and leaving warehouse
- Assist owner with any suspension or termination
- Deliver amazon packages to customer
- Motivate team on a daily base to hit a high delivery success
- Communicate with owner of the company for any task assigned
- Complete 130-220 stops in 10 hours
- Ability to delivery 60 packages in an hour
- Help team out with rescues
- Posted at the station until everyone is back to close out
- Help president of company with daily task
- Promoted from driver associate to lead driver, now Assistant manger
- Ability to drive 26 ft box truck
Front Desk Associate
Blink Fitness
Clifton, NJ
07.2016 - 07.2018
- Responsible for opening the facility
- Responsible for answering calls and assisting customers
- Responsible for signing up and canceling memberships
- Opening and closing register
- Responsible for handling credit/cash transactions
- Interacting with members and solving problems
- Team cleaning
Porter/Shipping and Receiving
Toyota Universe
Little Falls, NJ
09.2016 - 05.2018
- Responsible to greet customers in the service area
- Responsibly to check in customer vehicle
- Inspect incoming vehicles for any damages and note it
- Assigned duty of picking up or dropping of customers vehicle due to Responsibly
- Assigned to shuttle customer due to friendliness and reliability
- Moved from closer position to opener due to Responsibly and reliability
- Special assignments assigned from management due to reliability
- Promoted from porter to shipping an receiving
Account Specialist
Bindi North America Inc
Paramount, CA
09.2014 - 07.2016
- Responsible to call assigned call list daily
- Responsible to create invoices for any new orders
- Responsible to solve any concern a customer has
- Responsible to upsell new products
- Responsible to create new accounts
- Responsible to collect payments/debits customer has
- Email customer for any order or issues with account
- Guide two sales rep
- Daily to meet monthly quota
- Issues credits for customers who order wrong product
- Provide excellent customer service
- Volunteer to stay after hours to help complete work
- Transferred from Kearny, NJ to Paramount, CA due to responsibility, reliability, and work skills
Front Desk Assistant
Planet Fitness
Woodland Park, NJ
03.2014 - 01.2016
- Assigned opening and closing duties, including scanning and filing office reports, due to responsible and organizational nature
- Handle cash transactions, performed daily cleaning duties, executed tours and enrollments, implemented save procedures during cancellation request
Program Advisor
Bally Total Fitness Corporation
Wayne, NJ
06.2012 - 03.2014
- Proved to be instrumental in a pre-dominantly Spanish speaking environment
- Assigned closing duties due to responsible and organizational nature
- Excelled at membership sales and provided stellar customer service
Education
International High School
Paterson, NJ04.2028
Skills
- Bi-lingual (English and Spanish) communication skills both written and verbal
- Logistics
- Cash Handling
- Customer Service Skills
- Inventor
- Management
- Leadership
- Sales
- Team Building
- Training & Development
- Team Management
- Supervising Experience
- Restaurant management
- Delivery Driver Experience
- Upselling
- Shipping & Receiving
- Box Truck
- Merchandising
- Cash register
- Forklift
- Front desk
- Restaurant experience
- Hospitality
- Computer skills
- Dispatching
- Organizational skills
- Transportation management systems
- Outdoor work
- Microsoft Excel
- Microsoft Office
- Food service
- POS
- Excellent at working under pressure that requires sales
- Excellent at exciting monthly quotas
- Willing to go the extra mile to satisfied customers
- Friendly, courteous and exemplary Customer Service Skills
- Strong commitment to cooperative teamwork
- Excellent record of dependability and reliability
- Understanding of OSHA, HIPAA, Privacy and Confidentiality
- Teamwork and Collaboration
- Valid Driver's License
Certification
Driver's License, Non-CDL Class C
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US
Timeline
Logistics Assistant Manager
Wells Solar
11.2022 - 11.2023
Station Manager
Waves Logistics/Amazon
06.2021 - 11.2022
Delivery Driver
Chick-fil-A
05.2021 - 09.2024
General Manager
PrimoHoagies
11.2019 - 04.2021
Assistant Manager
Mr. Delivery
12.2016 - 11.2019
Porter/Shipping and Receiving
Toyota Universe
09.2016 - 05.2018
Front Desk Associate
Blink Fitness
07.2016 - 07.2018
Account Specialist
Bindi North America Inc
09.2014 - 07.2016
Front Desk Assistant
Planet Fitness
03.2014 - 01.2016
Program Advisor
Bally Total Fitness Corporation
06.2012 - 03.2014
International High School