Edward Mascorro
Aurora,CO
Summary
Dynamic Shipping and Receiving Coordinator at Rocky Mountain Spice Co. with proven problem-solving skills and exceptional customer service. Successfully optimized inventory management and shipment scheduling, enhancing delivery efficiency. Reliable team player adept at multi-tasking in fast-paced environments, ensuring high satisfaction rates through effective communication and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Shipping and Receiving Coordinator
Rocky Mountain Spice Co.
04.2022 - 08.2023
- Coordinated replenishment orders to prevent shipping delays.
- Marked materials with identification for shipping.
- Enhanced inventory arrangement to expedite product access and shipment accuracy.
- Ensured arrangement of pick-up based on shipping instructions at final inspection.
- Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
Sales Associate
Vans Footwear
02.2020 - 04.2024
- Arranged racks and shelves to enhance store visual aesthetics.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Cultivated strong customer relationships to boost recurring business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled stressful situations with professional conduct and resolution.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Picking and Blending
Rocky Mountain Spice Co.
05.2021 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Overland High School
Aurora, CO2020
Skills
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Coordinator
Rocky Mountain Spice Co.
04.2022 - 08.2023
Picking and Blending
Rocky Mountain Spice Co.
05.2021 - 04.2022
Sales Associate
Vans Footwear
02.2020 - 04.2024
High School Diploma -
Overland High School