Edward Mercado
Orlando,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
Work History
Safety Classroom Instructor
MV Transportation Inc.
02.2015 - 05.2023
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Trained new drivers in groups of 5-20 students
- Oversaw 20 trainers
- Spearhead monthly events to promote safety standards and boosting morale
- Provided retraining for current drivers
- Recruited on-the-road and conducted interviews with hiring department
On-The-Road Trainer
MV Transportation Inc.
02.2005 - 02.2015
- Ensured drivers were successful and safely transporting clients with disabilities
- One-on-one training to current operators and trainees
- Conducted on-board evaluations, ride checks, road observations
- Evaluated new drivers/identified re-training needs
- Assisted with safety blitz promoting safety and boosting morale
- Assisted and facilitated safety meetings
- Provided feedback to Safety Manager
Pest Control Technician
Florida Pest Control
02.2003 - 01.2005
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Pest Control Technician
Truly Nolen Pest Control
04.2001 - 02.2003
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Custodial Cast Member
Walt Disney World Resort
02.2001 - 04.2001
- Performed cleaning, sweeping, wiping down guest locations
- Empty/clean trash bins
- Provided excellent customer service to guests - taking pictures, helped with directions, recommendations, etc
Pest Control Technician
Ehrlich Pest Control
07.1998 - 01.2001
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Home exclusions.
Patient Support Technician
Newcomb Medical Center
07.1988 - 07.1998
- Administered CPR
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Helped other staff with patient transfers by moving patients between departments.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Education
No Degree - Liberal Arts And General Studies
Cumberland County College
Vineland, NJHigh School Diploma -
Vineland Senior High School
Vineland, NJ06.1988
Skills
- Public Speaking
- Classroom Management Techniques
- Classroom Presentations
- Positive Learning Environment
- Positive Reinforcement Strategies
- Classroom Safety Practices
- Student Motivation and Engagement
Accomplishments
- Supervised team of 20 trainers.
- Employee of the Month 2007 & 2011
- Katherine McClary Award - Driver of the Year 2013
- Nominee for Employee of the Year 2015
- East Coast Division Company Contest - 1st place (out of 200 divisions) 2017, 2018 & 2019
Timeline
Safety Classroom Instructor
MV Transportation Inc.
02.2015 - 05.2023
On-The-Road Trainer
MV Transportation Inc.
02.2005 - 02.2015
Pest Control Technician
Florida Pest Control
02.2003 - 01.2005
Pest Control Technician
Truly Nolen Pest Control
04.2001 - 02.2003
Custodial Cast Member
Walt Disney World Resort
02.2001 - 04.2001
Pest Control Technician
Ehrlich Pest Control
07.1998 - 01.2001
Patient Support Technician
Newcomb Medical Center
07.1988 - 07.1998
No Degree - Liberal Arts And General Studies
Cumberland County College
High School Diploma -
Vineland Senior High School
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