Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Overview
13
13
years of professional experience
Work History
Owner
Modica Media, LLC
12.2022 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Realtor
Century 21/Coldwell Banker/EXP Realty
07.2019 - 12.2023
I successfully helped over 15 families find their ideal home in my first 18 months as a licensed realtor.
I maintained a 100% satisfaction rate by putting my clients need a above all else.
Collaborated with fellow real estate professionals in a team-oriented environment to achieve shared success and contribute to overall company growth.
Managed multiple property listings simultaneously while maintaining high levels of organization to ensure no details were overlooked or deadlines missed.
Guided first-time homebuyers through the entire process, offering expert advice on mortgage options, inspections, appraisals, and contract negotiations.
Educated clients on market trends, financing options, and the home buying process to empower informed decision-making.
Built long-lasting relationships with clients through excellent customer service and a genuine passion for helping others.
Facilitated seamless communication between all parties throughout transactions for clear expectations and efficient progress towards closing goals.
Medical Transcriptionist
Bio-Reference Laboratories
02.2013 - 05.2018
Worked extensively in clinical, molecular, surgical and dermatology reporting
Implemented new data entry techniques and keyboard shortcuts to produce more results in a shorter amount of time
Consistently tripled or quadrupled the daily workload goals
Set company-wide records for my productivity
Occasionally trained typists to get them up to speed quickly and effectively
Worked along side HR to achieve a record-high pay increase for the Transcription Dept