Detailed professional with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media outreach and pitch ideas. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to supporting company's initiatives and programs.
Overview
4
4
years of professional experience
Work History
Office Administrator
Atrio Health Plans
09.2023 - Current
Streamlined office processes by implementing efficient organizational systems and digital tools.
Managed the customer/provider service email which would manage and respond to approximately 50+ emails a day
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Enhanced customer satisfaction by efficiently addressing and resolving Medicare Advantage-related inquiries.
Provided exceptional support to Medicare beneficiaries, guiding them through coverage options and plan details.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Communication And Event Assistant
University Of Hawaii At Manoa
02.2022 - 05.2023
Enhanced event experience by efficiently coordinating logistics and supporting event planners.
Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
Supported marketing efforts for events, leading to higher attendance rates and greater visibility.
Participated in pre-event planning meetings, providing input on event themes and strategies for success.
Assisted in the development and execution of marketing campaigns, leading to higher brand visibility and engagement.
Supported public relations efforts by drafting press releases and coordinating media outreach initiatives.
Managed social media accounts to increase brand awareness, create engaging content, and monitor online discussions.
Contributed to team success by proofreading presentations, reports, and newsletters ensuring error-free communication materials were distributed internally and externally.
Developed targeted email campaigns that led to improved engagement
Helped organize and manage successful events with attendance of over 30+ people.
Art & Culture Editor
The Clackamas Print
09.2020 - 01.2022
Increased reader engagement by developing thought-provoking articles on timely cultural topics.
Collaborated with graphic designers to create visually appealing layouts for print and digital editions.
Managed a team of writers, ensuring high-quality output and adherence to deadlines.
Conducted interviews with prominent figures in the arts, entertainment, and lifestyle sectors for exclusive features.
Implemented social media campaigns that showcased the publication''s unique editorial voice and increased online visibility.
Maintained a consistent editorial calendar that ensured timely coverage of important cultural events and trends.
*Awarded 2nd place for Best Review in the 2022 Oregon Newspaper Foundation Collegiate Newspaper Contest
Education
Bachelor of Arts - Communicology
University of Hawaii At Manoa
Honolulu, HI
05.2023
Cosmetology Degree - Cosmetology
Aveda Institute Portland
Portland, OR
10.2018
Skills
Database entry
Event Coordination
Word Processing
Administrative Support
Microsoft Expertise
Google application expertise
Verbal Communication
Office Administration
Time Management
Customer Service
Excellent written & verbal Communication
Medicare knowledge
Teamwork
Online Mailing services
Slack
Trello
WordPress
Canva Design
Timeline
Office Administrator
Atrio Health Plans
09.2023 - Current
Communication And Event Assistant
University Of Hawaii At Manoa
02.2022 - 05.2023
Art & Culture Editor
The Clackamas Print
09.2020 - 01.2022
Bachelor of Arts - Communicology
University of Hawaii At Manoa
Cosmetology Degree - Cosmetology
Aveda Institute Portland
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