Provided consultative sales support for vehicle products through clear, persuasive communication to help drive revenue growth and customer retention.,Delivered strong customer service that supported record sales.,Built repeat business and referrals that contributed to dealership growth and revenue.
Work History
Sales Manager/ Finance Manager
3 Years 3 Months
Car City | 06.2023 - 09.2026
Led sales team performance, coaching associates on dealership processes and customer engagement.
Managed CRM follow-up routines to maintain prospect communication and appointment setting.
Desks deals accurately, aligning pricing, incentives, and financing terms with management approval.
Coordinated inventory presentation, ensuring vehicles were merchandised for strong showroom appeal.
Reviewed trade-in appraisals and supported pricing decisions for used vehicle offers.
Monitored sales pipeline activity, identifying gaps and improving closing consistency.
Trained staff on product knowledge, compliance standards, and customer satisfaction expectations.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Associate Manager/ Finance Manager
4 Months
Mag Automotive | 12.2022 - 04.2023
Led sales associate performance, coaching team on customer engagement, product knowledge, and closing techniques.
Managed daily showroom operations, ensuring accurate vehicle presentation, pricing updates, and lot organization.
Coordinated customer follow-up activities through CRM, maintaining timely responses and consistent lead tracking.
Reviewed sales documents for accuracy, supporting compliant deal processing and smooth handoff to finance.
Trained new associates on inventory systems, sales procedures, and dealership service standards.
Resolved customer concerns promptly, preserving satisfaction throughout sales and delivery process.
Collaborated with inventory and service teams to align vehicle availability with sales demand.
Monitored sales activities and team workflow, improving accountability and operational consistency.
Managed a team of sales associates, providing guidance and support to improve overall performance.
Sales Associate
1 Year 1 Month
KC Used Car Emporium | 11.2021 - 12.2022
Sales Consultant
2 Months
Tulsa Hyundai | 09.2020 - 11.2020
Sold new and pre-owned vehicles.
Sales Consultant
6 Months
Kemna Chevrolet | 02.2020 - 08.2020
Sold new and pre-owned vehicles
Sales Consultant
3 Years 8 Months
Integrity Automotive | 04.2016 - 12.2019
Sold new and pre-owned vehicles
Sales Consultant
4 Years 2 Months
Ames Ford Lincoln | 02.2012 - 04.2016
Sold new and pre-owned vehicles
Education
BBA - Pastoral Study
Rhema Bible College | Tulsa, Ok | 05-2022
Youth pastor / Youth Counselor
High School Diploma
Southeast Polk High School | Runnells, Iowa | 06-1992
Govt. Sales Manager - North, West India & Nepal / Product Manager - Monitoring Systems at GE HealthcareGovt. Sales Manager - North, West India & Nepal / Product Manager - Monitoring Systems at GE Healthcare