Michael Delgado
Bayonne,NJ
Summary
Dynamic leader with a proven track record at Major World Chevrolet, consistently enhancing profitability and sales through strategic development and relationship building. Proficient in sales strategy and bilingual communication. Successfully increased used car sales by 15%, excelling in client relationship management and team motivation. Achieved exceptional results in financial product innovation and risk management, ensuring maximum dealership profits.
Overview
22
22
years of professional experience
Work History
Sales Manager/ Finance Manager
Major World Chevrolet
Long Island City, NY
03.2017 - Current
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased used car sales by 15% within the fiscal Year through innovative marketing campaigns and customer relationship building.
- Consistently sold over 100 used cars each month with a sales team of 7-10 sales consultants surpassing our monthly goals.
- Enhanced revenue growth with the development of new financial products and services.
- Reduced risk exposure by conducting thorough credit assessments and monitoring portfolio performance.
- Manage a PVR (per vehicle retail) of $4,850 with a remarkable 45 turns for both new and used vehicles.
- Developed and nurtured relationships with over 30 banks and credit unions, optimizing approvals for both prime and subprime customers.
- Successfully menu-sold all additional front-end and back-end products, resulting in the achievement of maximum profits for the dealership while adhering to bank and dealer programs.
Sales Manager/ Closer
Queens Auto Mall
Richmond Hill, NY
02.2014 - 11.2017
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Successfully menu-sold all additional products to achieve maximum profit.
- Maximized profitability on both front-end and back-end products while staying in compliance with bank and dealer programs.
Branch Manager
JPMorgan Chase
Bronx, NY
01.2003 - 10.2013
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
N/A - Business
Mercy College
Dobbs Ferry, NYSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales operations
- Sales coaching
- Bilingual in Spanish
- Sales expertise
- Positive and upbeat
- Persuasive negotiations
Languages
Spanish
Professional Working
Timeline
Sales Manager/ Finance Manager
Major World Chevrolet
03.2017 - Current
Sales Manager/ Closer
Queens Auto Mall
02.2014 - 11.2017
Branch Manager
JPMorgan Chase
01.2003 - 10.2013
N/A - Business
Mercy College