Edward Ngeno
Lakeville,MN
Summary
Enthusiastic and motivated individual with a strong interest in pursuing a career in customer service. A quick learner with a commitment to meaningful customer interactions eager to apply my commitment to satisfaction and effective communications in a working environment.
Overview
12
12
years of professional experience
Work History
General Laborer
Masterson staffing, Inc.
11.2016 - Current
- Assisted customers locate merchandise for pickup and communicated availability of incoming merchandise
- Developed customer service skills by efficiently serving customers and adhering to product standards
- Received, stock, and transporting inventory manifest
- Monitored inventory levels and making recommendations for replenishment
- Unloaded and sorted freight from truck so that it could be loaded and placed on the shelves
- Pulled product from overhead storage and kept shelves stocked for customers
- Received and stored merchandise informed management on incoming shipment identify damaged products
- Maximize space with storage areas and checking shipment paperwork
Freight Associate
The Home Depot, Inc.
03.2016 - 10.2016
- Greeted customers and assisted them with finding merchandise around the store
- Offered literacy suggestion based on the need and desire of the customer
- Followed direction from the supervisor and performed work project assignment with precision
- Organized merchandise and adhered to policies and mission of the store
- Applied security and loss prevention skills toward reorganizing risks and reducing store theft/shrink control
- Maintained organized presentable merchandise to drive up sales
Front Desk Sales Associate
The Home Depot, Inc.
05.2013 - 03.2016
- Organized racks and shelves to maintain store visual
- Trained and developed freight team in product stocking positioning technique and procedures
- Maintained organized merchandise to drive sales up
- Organized racks shelves to maintain store visual appearance to customers and promote merchandise
- Analyzed and processed returns assisting customers with finding alternative merchandise to meet needs
- Interacted with guests using professional manner
Education
Associate of Science - Business
Inver Hills Community College
Inver Grove Heights, MNSkills
- Customer service
- Sales and marketing
- Product promotion
- Maintaining freight
- Metric tracking
- Updating inventory
- Freight logs
- Merchandise expertise
- Team work
Timeline
General Laborer
Masterson staffing, Inc.
11.2016 - Current
Freight Associate
The Home Depot, Inc.
03.2016 - 10.2016
Front Desk Sales Associate
The Home Depot, Inc.
05.2013 - 03.2016
Associate of Science - Business
Inver Hills Community College
Similar Profiles
Camila BenavidesCamila Benavides
Recruiter at Masterson Staffing SolutionsRecruiter at Masterson Staffing Solutions
Ashley LandeenAshley Landeen
Plastic Injection Molding Machine Operator at Masterson Staffing SolutionsPlastic Injection Molding Machine Operator at Masterson Staffing Solutions
Marstyn TaftMarstyn Taft
Machine Operator at Masterson StaffingMachine Operator at Masterson Staffing