Service Manger
Chipotle
Edward Ojeda
Lawrenceville,GA
Summary
Experienced with optimizing service operations and improving customer satisfaction. Utilizes team leadership and strategic planning to enhance service delivery. Track record of problem-solving and effective communication in high-pressure environments.
Work History
Assistan Manager
Dunkin' Donuts
Service Manger
Chipotle
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members to enhance productivity and maintain quality standards.
- Implemented process improvements that streamlined workflows and reduced service times.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Developed staff schedules to align with peak service hours, optimizing labor resources.
- Resolved customer complaints in professional and timely manner.
Window Installer
Apex
- Installed windows accurately to ensure optimal energy efficiency and aesthetic appeal.
- Collaborated with team members to streamline installation processes, enhancing workflow efficiency.
- Conducted quality checks on installed windows, ensuring compliance with safety standards and specifications.
- Trained new staff on proper installation techniques and safety protocols, fostering a knowledgeable work environment.
- Developed training materials for junior installers, facilitating skill development and consistency across the team.
- Enhanced team productivity through effective collaboration and communication during window installations.
Education
High School Diploma -
Dacula High School
123 Broad St, Dacula, GA 30019Skills
I can provide a fast and well organized factor to the team I’m big on efficiency and and meeting all stander's
Languages
English
Full Professional
Timeline
Service Manger
Chipotle
Assistan Manager
Dunkin' Donuts
Service Manger
Chipotle
Window Installer
Apex
High School Diploma -
Dacula High School