Edward Palacio

• Coordinated membership renewals and onboarding processes, ensuring smooth integration for firefighters and fire marshals.
• Developed and maintained member databases, enhancing data accuracy and accessibility using association management software.

Facilitated training sessions for new members, improving understanding of association policies and procedures.

Performed data entry tasks accurately into member database.

Mail delivery

Conference registration

• Coordinated outsourcing of 1 million-1.5 million membership applications, enhancing processing efficiency.
• Maintained and updated database (50,000 members) for non-profit association.
• Coordinated revenue-generating programs for Sheriffs' Association of Texas, increasing financial support.
• Oversaw business membership operations
• Managed temporary hires during our new member solicitation
• Supervised yearly conference registration and payments
• Managed outgoing credentials using Bulk Mail machine
• Assisted with conference housing and transportation

• Processed incoming mail to ensure timely distribution
• Entered data into Access database for accurate record-keeping
• Delivered bulk mail to USPS for prompt dispatch
• Executed regular upkeep on SAT vehicles to maintain functionality.
• Assessed outgoing mail for proper postage measurement.