Edward Pardo
RIVIERA BEACH,FL
Summary
Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.
Overview
1
1
year of professional experience
Work History
Store Technician
Batteries Plus Bulbs
04.2023 - Current
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed detailed repair and maintenance procedures for consumer products.
- Inspected and tested, repaired and refurbished products for proper operation.
- Wrapped, boxed and weighed bakery department products.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Installed and programmed variety of consumer products.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Provided technical advice and guidance to customers on use and maintenance of products.
- Dismantled machines and equipment to remove defective parts.
- Repaired and maintained wide range of small and large appliances successfully.
Package Handler
FedEx
04.2023 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
Cell Phone Repair Technician
IFIXANDREPAIR
01.2023 - 03.2023
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Applied external accessories such as screen protectors, skins and more.
- Decommissioned unwanted consumer devices, safeguarding remaining data through reliable destruction methods.
- Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
- Offered guidance to consumers on purchasing mobile phone accessories.
Sales Associate
Khols
08.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Wrapped, boxed and weighed bakery department products.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Arts - Information Technology
Palm Beach State College
Lake Worth, FL03.2024
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL03.2022
Skills
- Equipment Repair
- Customer Service
- Equipment Inspection
- Component Replacement
- System Testing
- Understanding of Engineering
- Cash Handling
- Customer Assistance
- Flexible Hours
- Ability to Lift 100 Pounds
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Store Technician
Batteries Plus Bulbs
04.2023 - Current
Package Handler
FedEx
04.2023 - 08.2023
Cell Phone Repair Technician
IFIXANDREPAIR
01.2023 - 03.2023
Sales Associate
Khols
08.2022 - 01.2023
Associate of Arts - Information Technology
Palm Beach State College
High School Diploma -
Palm Beach Gardens High School
Similar Profiles
Jack FoxJack Fox
Retail Specialist at Batteries Plus BulbsRetail Specialist at Batteries Plus Bulbs
Chase ParkersonChase Parkerson
Sales Associate at Batteries Plus BulbsSales Associate at Batteries Plus Bulbs
Alexander HarperAlexander Harper
Trusted Advisor/Senior Technician at Batteries Plus BulbsTrusted Advisor/Senior Technician at Batteries Plus Bulbs
Justin SmithJustin Smith
Trusted Adviser/ Cellphone Repair at Batteries Plus BulbsTrusted Adviser/ Cellphone Repair at Batteries Plus Bulbs
Linda JacksonLinda Jackson
School Custodian at Palm Beach County School DistrictSchool Custodian at Palm Beach County School District