Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Edward Raver

Kingston,PA

Summary

Enthusiastic business professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all aspects of operations and training in interpersonal relationships, technology, conflict resolution and much more. Motivated to learn, grow and excel in current or new career path.

Overview

12
12
years of professional experience

Work History

Agency Resource Center Support/CSR Personal Lines

Kemper Insurance
Telecommuting-Home Based Office, Kingston PA
08.2018 - Current
  • Consistently providing exceptional service to individual policyholders, independent insurance brokers, claims personnel, internal/external investigators and management
  • Staying up to date with learning resources and communicated gaps in coverage.
  • Working with other personnel to create and improve support processes
  • To date, have successfully completed thousands of incoming and outgoing calls from internal and external customers

Policy Amendment Processor

Kemper Insurance
Telecommuting/Home Based Office, Kingston PA
04.2019 - Current
  • Auditor of documentation for accuracy and validity on updated systems.
  • Execute administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Verify client information by analyzing existing evidence on file.
  • Generate, post and upload information to claim files.
  • Process and record new policies
  • Recognized as a top producer of finished projects

Parts Specialist

Benco Dental Supply Co
Pittston, PA
07.2013 - 08.2018
  • Served dental professionals online and by telephone to answer questions and place orders
  • Issued parts to technicians to complete customers' repairs
  • Tracked parts use and charged items to customer accounts for billing.
  • Entered warranty claims for defective parts

Education

Bachelor of Science - Business Administration And Marketing

Misericordia University
Dallas, PA
05.1993

Skills

  • Insurance Knowledge
  • Office Support
  • Software Support
  • Agent Support
  • Administrative Support
  • Staff Support
  • Continuous Improvement Strategies
  • Updating Client Data
  • Special Projects
  • Client Correspondence
  • Support Documents
  • Office Operations

Accomplishments

  • Graduate of Leadership Wilkes-Barre, an intensive leadership training program which develops community leaders to serve in Northeastern Pennsylvania
  • Former Board Member, SPCA of Luzerne County
  • Recipient of March of Dimes "Paving the Way Award" for exceptional fundraising, leadership and marketing

Timeline

Policy Amendment Processor

Kemper Insurance
04.2019 - Current

Agency Resource Center Support/CSR Personal Lines

Kemper Insurance
08.2018 - Current

Parts Specialist

Benco Dental Supply Co
07.2013 - 08.2018

Bachelor of Science - Business Administration And Marketing

Misericordia University

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Edward Raver