Edward Roy Jr.
Seattle
Summary
Proven Security Officer and Outreach Advisor with a track record of enhancing safety and community engagement at MDM Security Solutions. Excelled in emergency response and conflict de-escalation, significantly improving security protocols. Skilled in surveillance and building partnerships, demonstrating reliability and a detail-oriented approach. Achieved notable success in incident reporting and fostering community relations. Reliable and observant with strong sense of responsibility and upbeat attitude. Dedicated to ensuring safe and secure environment.
Overview
9
9
years of professional experience
Work History
Security Officer
MDM Security Solutions
08.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Outreach Advisor
Emergency Feeding Program
04.2016 - Current
- Networked across king and pierce county to build new connections and make initial contacts with prospects.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
- Built and maintained contact and referrals database for leads across Washington territory.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
- Built and maintained contact and referrals database for leads across king county territory.
- Offered personalized support to individuals needing emergency services, helping connect each with available resources and relevant team members.
Education
High School Diploma -
Garfield High School
Seattle, WA06-2000
Skills
- Report writing
- Incident reporting
- Detail-oriented
- Physical fitness
- Surveillance
- Emergency response
- Patrol operations
- Conflict de-escalation
- Conflict resolution techniques
- Emergency management
- General security
- Reliability
Timeline
Security Officer
MDM Security Solutions
08.2018 - Current
Outreach Advisor
Emergency Feeding Program
04.2016 - Current
High School Diploma -
Garfield High School
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