Collaborated with team members for efficient route planning, reducing overall delivery times.
Provided outstanding customer service by addressing questions or concerns promptly and professionally.
Achieved exceptional punctuality records consistently by strictly adhering to established timelines for pickups and deliveries.
Handled fragile items carefully, minimizing breakage rates during transit for increased customer satisfaction.
Assisted in loading and unloading packages to ensure secure transportation and accurate delivery.
Sales Agent
Twin Towers Trading
02.2012 - Current
Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Mentored junior sales agents, sharing effective selling techniques and best practices for success.
Education
E.M.T
City College - Altamonte Springs
Altamonte Springs, FL
10.2010
High School Diploma -
Living Heritage Academy
Lewisville, TX
05.1984
Skills
I work with people from all backgrounds and I have developed the ability to relate to most everyone I meet I have learned that diligence and attention to detail are essential to a successful business