Edward Sims
Jacksonville,FL
Summary
Dynamic Security Officer with a proven track record at Allied Universal Security Services, excelling in incident reporting and crisis management. Recognized for enhancing safety protocols and improving access control measures. Adept at building relationships and providing superior customer service while maintaining a vigilant presence to deter threats and ensure a secure environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Jacksonville, FL
02.2020 - Current
- Monitored premises to deter unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols of assigned areas to identify security risks and maintain order.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Documented incidents and prepared detailed reports for management review and compliance purposes.
- Assisted in training new security personnel on procedures and emergency response techniques.
- Collaborated with team members to enhance security measures based on emerging threats or incidents.
- Evaluated existing security processes, recommending improvements to increase overall efficiency and effectiveness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Unloader
UPS
Jacksonville, FL
01.2020 - 02.2020
- Unloaded shipments efficiently using manual and powered equipment to ensure timely warehouse operations.
- Inspected incoming goods for quality and accuracy, reducing discrepancies in inventory management.
- Collaborated with team members to optimize workflow processes and improve loading efficiency.
- Maintained cleanliness and organization of unloading area, adhering to safety standards at all times.
- Coordinated with inventory management systems to accurately log received materials into database.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Used barcode scanners and other technology to track and document cargo information.
- Loaded packages onto pallets and into staging areas as directed.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Improved unloading efficiency by implementing a streamlined organizational system for incoming shipments.
- Handled packages with care while transporting from truck to loading dock.
Sales Associate
Walmart
06.2019 - 12.2019
- Assisted customers in locating products, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote sales and improve visibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Provided product knowledge and recommendations, contributing to customer satisfaction and loyalty.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Participated in training sessions to learn new products and sales techniques for improved performance.
- Monitored store cleanliness and safety standards, ensuring compliance with company policies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Cook
Churches Chicken
Jacksonville, FL
08.2018 - 02.2019
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
- Followed food safety guidelines to prevent contamination and ensure customer safety.
- Collaborated with team members to meet peak service demand efficiently.
- Trained new staff on food preparation techniques and kitchen procedures.
- Implemented time-saving techniques for food preparation, enhancing overall efficiency.
- Monitored cooking times and temperatures to ensure optimal food quality and flavor.
Education
High School Diploma -
Jean Ribault
Jacksonville, FL05.2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Detail-oriented
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Stationary surveillance
- Security equipment operation
- Crime prevention
- Metal detector operation
- Crisis management
- Theft prevention training
- Personnel screening
- Background checks
- Security systems
- Asset protection
- Premises patrol
- Alarm monitoring
- Shift work experience
- Screening wands
- Patrolling
- Security camera monitoring
- Security protocols
- Event security
- Self-defense
- Keen observer
- De-escalation techniques
- Perimeter security
- Security operations experience
Certification
D class security license
Timeline
Security Officer
Allied Universal Security Services
02.2020 - Current
Unloader
UPS
01.2020 - 02.2020
Sales Associate
Walmart
06.2019 - 12.2019
Cook
Churches Chicken
08.2018 - 02.2019
High School Diploma -
Jean Ribault