Edward Smith III
Dallas,TX
Summary
My objective as a professional insurance adjuster is to ensure client satisfaction while maintaining company policy and standards.
Offering solid foundation in analytical thinking and decision-making, ready to thrive in fast-paced insurance environment. Brings ability to quickly comprehend policy terms and effectively use investigative techniques to assess claims. Ready to use and develop strong analytical and decision-making skills in Claims Adjuster role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Davies (USAA)
Coppell, TX
04.2025 - Current
- Settled property CAT. Issued 1st party payments.
- Reviewed policy for applicable coverage, contractor estimates and photos to confirm loss-related damages.
- Utilized Xactimate and Guidewire to view documents and write supplemental estimate.
- Successfully handled over 300 cases. Possess a broad knowledge of claims processes, regulations, and procedures.
- Demonstrated ability to efficiently analyze and interpret claim data for dispute resolution.
- Utilized strong problem-solving skills to accurately assess and settle claims.
- Sets and maintain reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with members.
- Documents file and submit report for closure.
- Investigates claims by reviewing policies to determine claim coverage based on cause and facts of loss.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Property Desk Adjuster
Pilot (Frontline)
Mobile, AL
10.2024 - 01.2025
- Settled large hurricane related perils. Issued 1st party payments.
- Reviewed policy for applicable coverage.
- Reviewed contractor estimates and photos to confirm loss related damages.
- Utilized Xactimate/Xactanalysis to view documents and write supplemental estimate.
- Issued payments less deductible.
- Reviewed policy for coverage.
- Reviewed estimate line items for accuracy. Filed and reviewed supplements for accuracy.
Auto Adjuster
Eberls (State Farm) Remote
Dallas, TX
07.2022 - 03.2024
- Managed daily auto claims.
- Took recorded statements.
- Set reserves and issue payments to 1st & 3rd parties. Managed repairs and supplements.
- Reviewed google maps and scene photos to determine liability. Reviewed police reports to clear coverage and assist with liability decision.
- Scheduled inspections for 1st and 3rd parties.
- Issued repair payments to 1st and 3rd parties.
- Resolved claims until closure.
Education
Grambling State University
Grambling, LASkills
- Claims investigation
- Active listening
- Highly motivated
- Critical thinking
- Policy investigations
- Casualty and property loss
- Decision-making
- Settlement negotiation
- Claims processing
Certification
Licenses NPN 20410968
- ALABAMA
- ARKANSAS
- FLORIDA
- GEORGIA
- INDIANA
- KENTUCKY
- MISSISSIPPI
- OKLAHOMA
- TEXAS
Timeline
Claims Adjuster
Davies (USAA)
04.2025 - Current
Property Desk Adjuster
Pilot (Frontline)
10.2024 - 01.2025
Auto Adjuster
Eberls (State Farm) Remote
07.2022 - 03.2024
Grambling State University