Summary
Overview
Work History
Education
Skills
Timeline
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Edward Soares

Central Falls,RI

Summary

Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in staff management and customer service. Proven track record in optimizing delivery routes and enhancing operational efficiency. Skilled in training and mentoring teams while maintaining meticulous attention to detail to ensure high standards of service and safety.

Overview

23
23
years of professional experience

Work History

Supervisor - Deliver

FedEx:Ground
08.2020 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Warehouse Supervisor

Dean Warehouse
03.2006 - 08.2020
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained high levels of accuracy in daily operations.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.

Delivery Driver

Off-Track Bedding
11.2001 - 09.2005
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

High School Diploma -

Central Falls High School
Central Falls, RI
06-1989

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail

Timeline

Supervisor - Deliver

FedEx:Ground
08.2020 - Current

Warehouse Supervisor

Dean Warehouse
03.2006 - 08.2020

Delivery Driver

Off-Track Bedding
11.2001 - 09.2005

High School Diploma -

Central Falls High School
Edward Soares